Server Resume Example

Respected employee, the "go to" for nighttime closing shifts, double shifts, and on-call opportunities. Par 4 server and would have been a server trainer.

• Followed safe work practices instituted by company.
• Kept work areas clean, neat and free of safety hazards.
• Trained and managed associates in customer service and sales techniques.
• Mentored team members in mastering sales techniques to consistently exceed objectives.
• Kept work and food areas pristine to meet presentation and food safety requirements.
• Used dishwashers, brooms, mops, rags and sanitizer to clean kitchen appliances and equipment as well as floors and preparation services following food safety requirements.
• Researched and corrected problems quickly to maximize customer satisfaction.
• Explained estimates and determined repair timelines to enhance customer satisfaction.
• Restocked condiments and drink station supplies to maintain customer satisfaction.
• Built loyal base by interacting effectively with multi-cultural customer group and by providing quality service and value.
• Multitasked effectively to deliver menu items to guests in timely manner.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Packaged condiments for transportation to event locations.
• Documented food orders and ran items to guest tables in dining room.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Followed-up with clients after installations to ensure quality service and customer satisfaction.
• Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
• Restocked counter supplies, including condiments, napkins and silverware.
• Maintained complete knowledge of all products, services and procedures.
• Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
• Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
• Visited guest tables after entree delivery to verify correct and satisfactory meals and offer condiments, drink refills and server attention.