Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

  • High-volume dining
  • Price memorization
  • Food safety understanding
  • Menu memorization
  • Table setting arrangements
  • Effective customer upselling
  • Check payment processing
  • Liquor, wine and food service
  • Food inspection
  • Wine pairings
  • Table Bussing
  • Point of Sale (POS) system operations
  • Seating assignment preparation
  • Relationship management
  • Service prioritization
  • Dining crew workflow optimization
  • Sales Techniques
  • Quality control
  • Progress reporting
  • Group and individual instruction
  • Materials Preparation
  • Classroom Supervision
  • Special needs education
  • One-on-one and small group instruction
  • Early childhood education
  • Tutoring students
  • Conflict management
  • Research and analysis
  • Experience in leadership
  • Quantitative skills
Server, 11/2020 to Current
MomofukuNew York, NY,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Counter, 10/2020 to 12/2020
MclaneMidlothian, TX,
  • Directed customers to napkin and utensil station to obtain paper goods and condiments.
  • Answered questions regarding menu items, assisting customers in making selections.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Prepared food and beverages for customers, placing on trays for quick and easy handling.
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
  • Utilized standard formulas to prepare measurement tables and conversion charts.
  • Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
  • Observed company return policy when processing refunds.
Laborer, 11/2017 to 05/2020
Hershey Entertainment & Resorts CompanyHershey, PA,
  • Trained in how to complete skilled job tasks such as lay stucco and create extrusions.
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Loaded and unloaded daily panel shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Used trowels of various sizes and shapes to level and clear away excess concrete.
  • Measured, cut and laid out materials based on individual job requirements.
  • Communicated with team members to coordinate efficient, safe work and meet job schedules.
Host, 03/2016 to 12/2017
Ohio LivingAkron, OH,
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Leveraged ALOHA to collect reservation information and communicate updates to guests.
  • Answered telephone to provide dining information and take party reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Notified server after seating parties in section to facilitate prompt service.
High School Diploma: , Expected in 03/2020
Hamilton Southeastern High School - Fishers, IN

Will be attending Ball State University to study Special Education in the Fall of 2021

  • Promoted to Host.
  • Promoted to Head Host.
  • Promoted to Server.
Activities and Honors
  • Member, Thespian Honors Society
  • Member, National Honors Society
  • Member, Best Buddies
  • Member, Drama Club
  • Awarded, Congress of Future Medical Leaders Award of Excellence

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School Attended

  • Hamilton Southeastern High School

Job Titles Held:

  • Server
  • Counter
  • Laborer
  • Host


  • High School Diploma

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