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Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Focused on providing professional service and support to every visitor. Hardworking and like to keep things organized. Positive nature with excellent people skills. I have a love for helping people feel more stronger, confident and empowered about themselves.
Outgoing and friendly with a strong drive to succeed.
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- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Provided timely checks on guest needs and brought requests.
- Handled special customer requests such as separate checks and menu substitutions.
- Relayed orders and special requests to cooks.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
- Identified and communicated to management regarding areas needing additional training.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
George Ranch High School - Richmond, TX
- Developed relationships with many new clients and typically come and request me to serve them
- Promoted from hostess to server , in less than 12-months
- National horror society in Highschool
- I have a Microsoft specialist certification
- OSHA CareerSafe certification
National horror society
Leadership and outstanding achievment award in work history
Student council
Helped cook and operate school store for DECA club
Volunteered at Junior achievement
Volunteered multiple times at lunches of love
Senior citizens bingo
Arc golf tournament for special needs kids
Microsoft office specialist certification
OSHA Career Safe certification
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School Attended
- George Ranch High School
Job Titles Held:
- Server
- To Go Orders/Hostess
- Cashier/Floor Trainer
Degrees
- High School Diploma
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