LiveCareer-Resume

server resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I'm an upbeat, outgoing individual with outstanding customer service and multitasking skills. I’ve been in the food industry for over nine years now, working in multiple different serving environments. I am a fast learner and a team player, who always holds the guest satisfaction to the highest standard. Always ensuring everyone leaves happy and wanting to return. I’m comfortable and confident In high volume, fast paced restaurants and am looking forward to becoming part of the team.

Skills
  • Point of Sale Knowledge
  • Order Accuracy
  • Menu Memorization
  • High-Volume Dining
  • Beverage preparation
  • Cash handling
  • Food running
  • Stocking and Replenishing
  • Hospitality Service Expertise
Work History
Server, 02/2019 - Current
Cedarbrook Senior Living Management Rochester, MI,
  • Used slow periods to restock supplies, ice, brew coffee etc., keeping up with running side-work all through out shift.
  • Explained menu items and suggested best selling items or specials.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods when asked.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems. I always follow my steps
  • Running food all throughout my shift and helping any coworker who needs it.
Server/Cocktail Waitress, 10/2018 - 10/2019
Hoffbrau City, STATE,
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills and cash checks.
  • Applied comprehensive knowledge of wine, cider and beer to increase beverage sales, and ensure the guest was getting what they wanted.
  • Monitored customers for alcohol intake to appropriate levels and took measures to no longer serve them if they had to many.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected orders and relayed them to bartenders quickly and accurately, delivering drinks in a timely manner.
  • Handle large parties alone, giving fantastic customer service.
  • Open and closed out ongoing tabs keeping track of the guest bill and holding onto cards to ensure payment. I was my own bank.
Lead Server/Trainer, 04/2015 - 01/2019
Village Inn City, STATE,
  • Taught staff how to deliver outstanding service to every customer when they were new hires.
  • Strategically timed check-ins with customers to take orders and make sure their meals came out perfect, trouble shooting any issues to ensure they had the best dinning experience.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. I was an opener at one point and also worked closing shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. I had so many regulars from my 5 years of being here.
  • Did anything and everything to ensure the restaurant ran smoothly, from hosting, serving and even cooking my own orders.
Server/Cashier Team Lead, 08/2013 - 11/2014
Big Mamas Burritos City, STATE,
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, making sure it was never off.
  • Mentored new team members on the register, I trained any new hires.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Ran the entire restaurant with just myself and one cook, keeping a calm composure even when it was busy.
  • Opened and closed every shift.
Education
: , Expected in 2018
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Front Range Community College - Westminster, CO
GPA:
Status -
GED: , Expected in 03/2012
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Emily Griffith Technical College - Denver, CO
GPA:
Status -
: , Expected in
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Jefferson High School - Lakewood, CO,
GPA:
Status -

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Resume Overview

School Attended

  • Front Range Community College
  • Emily Griffith Technical College
  • Jefferson High School

Job Titles Held:

  • Server
  • Server/Cocktail Waitress
  • Lead Server/Trainer
  • Server/Cashier Team Lead

Degrees

  • GED

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