LiveCareer-Resume

server resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Skills
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Customer Service and Rapport
  • Specials Promotion and Upselling
  • Cool Under Pressure
  • High-Energy and Stamina
  • Warm and Friendly
  • Dining Room Cleaning and Upkeep
  • Order Accuracy and Delivery
  • Age Verification
  • Ability to Lift 30 Pounds
  • Transactions and Cash Handling
  • High-Volume Dining
  • Team Player
  • Conflict and Complaint Resolution
  • Guest Satisfaction
  • Price Memorization
  • Hospitality Service Expertise
  • Anticipating Guest Needs
  • Cocktail Knowledge
  • Patron Experiences
  • Active Listening
  • Sales Expertise
  • Suggestive Selling
  • Server Improvements
  • Beverage Preparation
  • Guest Accommodations
  • Table Bussing
  • Course Suggestions
  • Daily Specials Memorization
  • Guest Inquiries
  • Table Monitoring and Turnover
  • Point-of-Sale (POS) Software
  • Adaptable and Flexible
  • Corrective Actions
  • Tableside Service
  • To-Go Order Preparation
Work History
Server, 03/2022 to Current
University Village Thousand OaksThousand Oaks, CA,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Checked guests' identification before serving alcoholic beverages.
Owner, 10/2020 to Current
Banfield Pet HospitalLakeland, FL,
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Founded and managed Type business, growing revenue to $Amount in first year.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Generated revenues yearly and effectively capitalized on industry growth.
Food Runner, 01/2022 to 05/2022
Royal Palm Yacht And Country ClubBoca Raton, FL,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Cultivated warm relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
Food Runner, 10/2019 to 03/2020
Royal Palm Yacht And Country ClubBoca Raton, FL,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Cultivated warm relationships with regular customers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Wellness Professional: Health & Wellness, Expected in 02/2012 to Central Wellness Clubs - Virtual,
GPA:
  • Completed professional development in Subject
  • Continuing education in Subject
High School Diploma: , Expected in 09/1997 to American Senior High School - Hialeah, FL
GPA:

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Resume Overview

School Attended

  • Central Wellness Clubs
  • American Senior High School

Job Titles Held:

  • Server
  • Owner
  • Food Runner
  • Food Runner

Degrees

  • Wellness Professional
  • High School Diploma

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