LiveCareer-Resume

Server resume example with 3+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking customer-oriented individual looking to become a valuable asset to a growing successful organization. Passionate about business success and talented at supporting company staff, office personnel, and customer needs.

Skills
  • Business operations understanding
  • Meticulous and organized
  • Organization and efficiency
  • 50 WPM typing speed
  • Multi-line telephone skills
  • Service-oriented mindset
  • Multitasking and prioritization
  • Flexible
  • PC proficient
  • Data entry
  • Tech-savvy
  • Multitasking ability
Experience
10/2019 to Current Server Eataly | San Jose, CA,
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees, and desserts.
  • Recommended daily specials, wine selections, and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawers.
  • Added special garnishes and other finishing touches to improve the visual impact of plates and contrast or add flavor to dishes.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers, and specialty drinks.
  • Discussed alternative selections with the chef for guests with food allergies or gluten-free requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing, and spill removal.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests.
  • Assisted individuals in selecting meal options, including entrees and desserts, and recommended alternative items for those with food allergies and gluten intolerances.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol, and polishing silverware.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
09/2018 to 10/2019 Cashier Lkq Corp | Groveport, OH,
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Built and maintained effective working relationships with peers and upper management.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance, and collect feedback to optimize operations.
  • Motivated higher sales through incentives, reward-based programs, and positive reinforcement of good sales practices.
  • Achieved sales goals and business objectives by motivating staff and promoting.
  • Answered phones to help customers with questions or complaints.
  • Kept store clean and organized for guests coming in.
  • Handled customer's cash and payment methods.
03/2018 to 12/2018 Restaurant Busser Stonebridge Companies | Brisbane, CA,
  • Applied a proactive and resourceful nature to create pleasant guest experiences.
  • Executed cash transactions quickly and accurately.
  • Delivered trays and bags to patrons and assist with collecting items such as drinks, utensils, and condiments.
  • Delivered trays and bags to patrons and assist with collecting items such as drinks, utensils, and condiments.
  • Proactively assessed customer needs and provided beverage refills, condiments, and other services.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Backed up cashier staff to process customer orders and payments.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted guests with friendliness and professionalism.
  • Removed trash, spills, and trays to keep areas clean and professionally organized.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Carried dirty dishes to the kitchen to keep dining areas clean and promote efficiency.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
08/2017 to 07/2018 Cashier Lkq Corp | Redding, CA,
  • Helped customers find specific products, answering questions, and offering advice.
  • Provided assistance with purchases, locating items, and signing up for rewards programs.
  • Troubleshot and resolved issues with cash registers, card scanners, and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures, and customer service.
Education and Training
Expected in 06/2018 High School Diploma | James A Garfield High School, Garrettsville, OH GPA:
Expected in | Nursing Kent State University, Kent, OH GPA:

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Resume Overview

School Attended

  • James A Garfield High School
  • Kent State University

Job Titles Held:

  • Server
  • Cashier
  • Restaurant Busser
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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