, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Dedicated Server with 3+ years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor.
Skills
Dish preparation
Check payment processing
Food safety understanding
Effective customer upselling
Dining customer service
Point of Sale (POS) system operations
Regulatory compliance
Quality control
Service prioritization
Sales Techniques
Relationship management
Cash handling accuracy
Inventory control procedures
Listening skills
Outgoing personality
Superb time management
Reading comprehension skills
Team player mentality
Customer- and service-oriented
Energetic self-starter
Experience
Server, 10/2020 - Current Highgate Hotels – Tulsa, OK,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Calculated charges, issued table checks and collected payments from customers.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Greeted newly seated guests quickly and efficiently.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Host, 04/2018 - 07/2021 Penn National Gaming – York, PA,
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Answered telephone to provide dining information and take party reservations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Greeted guests and gathered information to seat groups or place on waitlist.
Crew Member, 05/2019 - 11/2020 Mod Pizza – Ammon, ID,
Demonstrated proper food safety practices by accurately completing quality control checklist.
Prepared quality products while maintaining portion control and presentation within service goal times.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Packed all fast food products in approved containers, cups and bags.
Remained mindful of workplace safety according to predetermined specifications.
Assisted management with monthly inventory control and weekly stock ordering.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Upheld high standards of productivity and quality in all areas of operations.
Drove team success by completing assigned task quickly and accurately.
Education and Training
High School Diploma: , Expected in 05/2021 - Lebanon Trail Highschool - Frisco, TX, GPA:
Bachelor of Science: Clinical Psychology, Expected in 05/2025 - Collin County Community College District - Plano, TX GPA:
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