Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Experienced host, food runner, busser and server with great communication skills. Quick-learner and thrive in team-oriented fast paced environments. Seeking further knowledge and experience in restaurant/warehouse businesses and customer service.
Skills
Results-oriented
Ability to handle fast-paced environment
Quick learner
Organizational ability
Team-oriented
Food handling knowledge
Outstanding customer service
Cash register operation
Employee training
Licensed TABC
Cash and credit transactions
Strong communication skills
Ability to lift heavy objects
Experience
Server, 03/2019 to Current Holiday Inn Club Vacations – Brownsville, VT,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Promoted desserts, appetizers and specialty drinks.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Foodrunner, Service Well Bartender, 02/2018 to 03/2019 Perry's Steakhouse And Grille – City, STATE,
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Inventoried food supplies to determine needs and replenish stations.
Completed final preparations of dishes and quickly delivered items to customers.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Checked tables and refilled condiments that were running low.
Assisted servers with table settings and beverage refills during busy periods.
Provided outstanding customer service to every guest according to Perry's guidelines.
Offered insight into menu items to answer customer questions.
Delivered entrees to tables and made sure each guest received the correct menu items.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Prepared and served over 200+ drinks per shift in a high-volume environment.
Restaurant Busser and Host, 05/2017 to 07/2017 Flying Dutchman – City, STATE,
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Politely answered phones promptly and recorded and confirmed reservations.
Greeted guests and communicated about wait time.
Guided guests through the dining rooms and provided needed assistance.
Maximized table turns and rotated seating for maximum guest satisfaction.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Education and Training
High School Diploma: General Studies, Expected in 06/2017 Clear Springs High School - League City, TX, GPA:
Cum laude graduate
National Honor Society Member
National Technical Honor Society Member
4.5 GPA
Ranked in Top 25% of class
: , Expected in New York University - New York, NY GPA:
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