Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Cheerful Server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 2 years of experience in Fine Dining settings.
Focused Sales Associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Jewelry Sales background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Dedicated Carpenter's Apprentice with 5 years of experience in carpentry and construction. Excels at analyzing and solving problems using design software and systems knowledge. Dedicated completing construction projects on time or ahead of schedule.
Skills
Cash handling expert
Beverage preparation
Food sales and promotion
Dining area cleanliness
Hospitality service expertise
Merchandising expertise
Stocking and replenishing
Multi-tasking strength
Professional demeanor
Cash register operation
Point of sale knowledge
Problem-solving skills
Excellent people skills
Flexible schedule
Data analysis
Scheduling
Customer service
Work History
Server, 10/2019 to Current Human Good – Santa Barbara, CA,
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Checked identification to enforce age requirement for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Independent Contractor Apprentice, 02/2014 to 04/2019 Securitas Security Services Usa, Inc. – Allentown, PA,
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Planned projects by identifying necessary equipment, tools, and required assistance.
Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Followed established job site safety regulations and maintained safe and clean work area.
Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
Monitored tool and equipment condition and arranged repairs as needed.
Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
Sales Associate, 10/2012 to 11/2013 Northern Tool – Houston, TX,
Trained and developed new sales team associates in products, selling techniques and company procedures.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Tracked stock using company inventory management software.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained records related to sales, returns and inventory availability.
Prepared merchandise for sales floor by pricing or tagging.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Tracked inventory and reviewed retail trends with [Software] spreadsheets in order to make timely and proactive business decisions.
Cashier, 07/2011 to 08/2012 Pizza Hut – City, STATE,
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Delivered quality customer service to address urgent needs and cleaning requests.
Emptied trashcans and transported waste to collection areas.
Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
Education
High School Diploma: , Expected in 05/2013 Wilcox County High School - Rochelle, GA GPA:
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