Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.
Skills
Team leadership and supervision
Customer service skills
Relationship management
Food safety understanding
Employee engagement
Opening and closing processes
Cheerful and energetic
Effective team player
Excellent multi-tasker
Organized
Superior communication skills
Strong communication skills
Flexible scheduling
Courteous demeanor
High-energy attitude
Experience
11/2015 to CurrentServerKeystone Villa At Fleetwood | Blandon, PA,
Server:
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Promoted desserts, appetizers and specialty drinks.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requirements.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Prepared salads and appetizers to back up kitchen staff.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Served average of 50 patrons daily at Chili's restaurant with consistent recommendations for exceptional service.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerance.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Up sold customers and optimized table-turns, outperforming wait staff average sales.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Cook:
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Operated all kitchen equipment safely to avoid injuries.
Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Developed strategies to enhance catering and retail food service revenue and productivity goals.
Created exceptional menu items executed with precision to regularly garner diner praise.
Performed work station prep, including Dish and Stocking prior to shift start.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
Instructed cooks in preparation of garnishes, dressings and side dishes.
Operated all equipment, including ovens, fryers, scales and mixers.
Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
Sanitized workstation at end of shift to minimize salmonella and other food borne illnesses.
TO-GO
QA
DISH
PREP
02/2014 to 10/2014Order SelectorUnited Natural Foods Inc | Chester, NY,
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Used RF scanner to pick items from bins and complete orders.
Placed products on conveyors for final wrapping and shipment.
04/2013 to 12/2013ServerKeystone Villa At Fleetwood | Blandon, PA,
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Education and Training
Expected in 06/2013High School Diploma | W.W.Samuel High School, Dallas,Tx, GPA:
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