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Server Resume Example

Resume Score: 80%

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F
SERVER
Summary

Dynamic restaurant professional with 10+ years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Self-motivated and dependable Realtor & restaurant worker with career history achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering a few years of experience working in the Real Estate Industry & food and beverage industries.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks. Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintains deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Responsible, Personable, friendly, smile!

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • Prompt table clearance
  • Table setting arrangements
  • Food safety understanding
  • Wine pairings
  • Food inspection
  • Price memorization
  • Special dietary requirements
  • Dining customer service
  • Check payment processing
  • Liquor, wine and food service
  • Effective customer upselling
  • Menu knowledge
  • Quality control
  • In-depth food and wine knowledge
  • Service prioritization
  • Sales techniques
  • Relationship management
  • Effective sales techniques
  • Conflict and dispute resolution
  • Safe food handling
  • Lead follow up
  • Traditional marketing
  • Recruiting clients
  • New home salesmanship
  • Experienced buyers' agent
  • Highly professional
  • Excellent communicator
  • Client management
  • MA licensed real estate agent
  • Lease drafting
  • Communications
  • Honest and ethical
Experience
Server
Woburn, MA
On The Border Mexican Grill/Sep 2008 to Mar 2011
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Very good at multitasking and customer service in a high volume work place
Server, Bartender, Shift Manager
Medford, MA
Margaritas Mexican Restaurant/Mar 2011 to Aug 2017
  • Ran daily reports to assess performance and make proactive adjustments.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Cross-trained in every store role to maximize operational knowledge.
  • Mentored and supported new employees to maximize team performance.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Multitasks to meet customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Trained, coached and supervised staff members to boost morale, efficiency, and to enhance daily operations.
Real Estate Agent
Boston, MA
Benjamin Apartments LLC/Sep 2017 to Dec 2019

Fedas

  • Created and maintained large client base by meeting needs and delivering exceptional customer service.
  • Wrote contract documents, purchase agreements and closing statements.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Actively follow-up with prospects and hot leads.
  • Developed excellent rapport with custom builders to expand opportunities for growth.
  • Generated lists of for-sale properties.
  • Educated clients on current real estate market and answered any questions.
  • Negotiated, facilitated and managed real estate transactions.
  • Cold called clients to obtain exclusives.
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Followed up with prospects throughout sales processes.
  • Answered phonecalls and emails from potential and existing customers.
  • Maintained database of prospective customers.
  • Generated lists of properties that were compatible with buyers' needs and financial resources.
  • Met with people from all over the world and evaluated their needs to help clients realize personal real estate goals.
Server
Watertown, MA
Uncommon Grounds/Nov 2018 to Jul 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests quickly and efficiently.
Education and Training
High School DiplomaWatertown High SchoolWatertown, MA
Some College (No Degree): Business ManagementSpringfield CollegeSpringfield, MA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • On The Border Mexican Grill
  • Margaritas Mexican Restaurant
  • Benjamin Apartments LLC
  • Uncommon Grounds

School Attended

  • Watertown High School
  • Springfield College

Job Titles Held:

  • Server
  • Server, Bartender, Shift Manager
  • Real Estate Agent

Degrees

  • High School Diploma
    Some College (No Degree) : Business Management

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