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Server Resume Example

Resume Score: 80%

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AG
SERVER
Summary

Hardworking childcare professional experienced in planning lessons, handling dietary restrictions and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid. Sociable and hardworking skilled at operating in fast-paced environments with demanding objectives for sales, service and quality.

Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as restocking items to prepare for following shift.

Skills
  • Reliable
  • Responsible
  • Trustworthiness
  • Multitasking skills
  • Strong communication Skills
  • Team player
  • Credit card payment processing
  • Freight operations
  • Customer relations
  • Call center experience
  • Problem-solving abilities
  • Inbound and outbound calling
  • High-energy attitude
  • Store maintenance
  • Dining customer service
  • Menu knowledge
  • Menu memorization
  • Check payment processing
  • Table Bussing
Experience
Server / Texas Roadhouse - North Little Rock, ARKANSAS02/2018 - Current
  • Welcomed guests with a great attitude and smile.
  • Providing a clean and fun environment
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Greeted newly seated guests quickly and efficiently.
Childcare Provider / Heavens Angels Learning Center - North Little Rock, ARKANSAS07/2012 - 07/2020
  • Kept children safe and secure at all times.
  • Maintained organized and clean classroom and work areas.
  • Secured indoor and outdoor premises to protect children under care.
  • Led developmentally appropriate activities
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Incorporated music and art activities to encourage creativity and expression.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Assisted children in development of social, communication and problem-solving skills.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Enforced rules to teach manners and maintain safe environment.
Customer Services Representative / Teltech Communications - Sherwood, AR10/2016 - 02/2018
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Calculated premiums and established payment methods.
  • Review Claims
  • Schedule doctor appointments
Sales Associate / Walmart - Sherwood, AR09/2011 - 10/2016
  • Provide excellent customer service
  • Provide a safe and healthy environment
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Restocked shelves, racks and bins with latest merchandise and changed signage.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
Pulaski Technical College - North Little Rock, AR05/2019Associate of Applied Science: Early Childhood Education
North Little Rock High School - North Little Rock, AR05/2012High School Diploma
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Resume Overview

Companies Worked For:

  • Texas Roadhouse
  • Heavens Angels Learning Center
  • Teltech Communications
  • Walmart

School Attended

  • Pulaski Technical College
  • North Little Rock High School

Job Titles Held:

  • Server
  • Childcare Provider
  • Customer Services Representative
  • Sales Associate

Degrees

  • Pulaski Technical College - North Little Rock, AR 05/2019 Associate of Applied Science : Early Childhood Education
    North Little Rock High School - North Little Rock, AR 05/2012 High School Diploma

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