LiveCareer-Resume

server resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Communicative server dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 10+ years of experience serving dinner guests at fast-paced restaurant. Dependable, with years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills
  • Stocking and replenishing
  • Bill computation
  • Cash handling expert
  • Daily specials memorization
  • Point of sale knowledge
  • Order accuracy
  • Guest relations management
  • Beverage preparation
  • Dining area cleanliness
  • Menu memorization
  • High-volume dining
  • Food running
  • Cash handling
  • Communication skills
Education
CMR Highschool Great Falls, Expected in 01/2005 High School Diploma : - GPA :
Work History
Square One Concepts - Server
Gilbert, AZ, 08/2019 - 01/2020
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Firehouse Subs - Shift Manager
Carrollton, GA, 11/2016 - 05/2018
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Trained and mentored new employees to maximize team performance.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
VFW Post 5590 - Bar Manger
City, STATE, 08/2014 - 03/2016
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Handled $4,000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Checked ID cards and verified bar guests were of legal age.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.

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Resume Overview

School Attended

  • CMR Highschool

Job Titles Held:

  • Server
  • Shift Manager
  • Bar Manger

Degrees

  • High School Diploma

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