, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Versatile team member with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments.
Skills
Stocking and Replenishing
Order Accuracy
Menu Memorization
Guest Seating Arrangements
Food Sales and Promotion
Ordering Procedures
Point of sale operation
Sales expertise
Food preparation and safety
Dining area maintenance
Item promotion
Cash Handling
Food station setup
Food running
Performance improvement
Daily Specials Memorization
Cash register operation
Organization
Excellent work ethic
Adaptability
Teambuilding
Multitasking abilities
Responsible
Verbal and written communication
Organization and Time management
Basic math
Computer proficiency
Work History
Server, 02/2020 to 03/2021 Square One Concepts – Tucson, AZ,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items.
Noted special patron requests and followed up with kitchen to confirm delivery.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Answered customers' questions, recommended items and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier, 07/2019 to 11/2019 Cummins – Louisiana, MO,
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Worked closely with shift manager to solve problems and handle customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Collected and authorized payments of guests.
Checked identification for proof-of-age for alcohol and tobacco sales.
Reviewed weekly sales ads and monitored price changes.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Greeted over 70 patients per day.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record all transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Maintained current knowledge of store promotions and highlighted sales to customers.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Maintained cash drawer of $100 or more per shift.
Sandwhich Maker, 04/2018 to 02/2019 Subway – City, STATE,
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Assisted customers in choosing menu items by providing food complementing information.
Operated manual and electric appliances to peel, slice and trim food.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Operated grills and fryers to prepare fast food items, including sandwiches and side items.
Executed sandwich artistry duties with very low occurrence of errors.
Trained team members to prepare sandwiches and other items according to instructions.
Assisted guests, including offering personable greetings and taking orders.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Shared information with customers about menu items, preparation methods and ingredients.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Cooked batches of food according to standard recipes.
Operated as full-service food provider in Subway establishment by taking orders, preparing meals and collecting payments.
Observed customer purchases in line and differentiated between standard portions.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Education
GED: , Expected in 12/2020 MACC - Columbia Mo, GPA:
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