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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Versatile team member with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments.

Skills
  • Stocking and Replenishing
  • Order Accuracy
  • Menu Memorization
  • Guest Seating Arrangements
  • Food Sales and Promotion
  • Ordering Procedures
  • Point of sale operation
  • Sales expertise
  • Food preparation and safety
  • Dining area maintenance
  • Item promotion
  • Cash Handling
  • Food station setup
  • Food running
  • Performance improvement
  • Daily Specials Memorization
  • Cash register operation
  • Organization
  • Excellent work ethic
  • Adaptability
  • Teambuilding
  • Multitasking abilities
  • Responsible
  • Verbal and written communication
  • Organization and Time management
  • Basic math
  • Computer proficiency
Work History
Server, 02/2020 to 03/2021
Square One ConceptsTucson, AZ,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Answered customers' questions, recommended items and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier, 07/2019 to 11/2019
CumminsLouisiana, MO,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted over 70 patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record all transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Maintained cash drawer of $100 or more per shift.
Sandwhich Maker, 04/2018 to 02/2019
SubwayCity, STATE,
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Operated grills and fryers to prepare fast food items, including sandwiches and side items.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted guests, including offering personable greetings and taking orders.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cooked batches of food according to standard recipes.
  • Operated as full-service food provider in Subway establishment by taking orders, preparing meals and collecting payments.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
Education
GED: , Expected in 12/2020
MACC - Columbia Mo,
GPA:

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Resume Overview

School Attended
  • MACC
Job Titles Held:
  • Server
  • Cashier
  • Sandwhich Maker
Degrees
  • GED