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Server Resume Example

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JB
SERVER
Professional Summary

Focused Housekeeper well-known for ensuring a deep clean. Detailed and quick-paced with excellent closet detailing skills. Pursuing a new housekeeping role where hard work and trustworthiness will be highly valued. Successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Detail-oriented. Possessing clean driving record and valid automobile insurance. I am more than willing to go above and beyond also if the customer has other things they would like me to do on certain weeks like, organizing pantries, color coordinating clothes, doing dishes, or taking all the blinds down in the house to do a deep clean, anything they want i am willing to do or try for them!

Skills
  • Ceiling fans
  • Cleaning techniques
  • Sorting and washing laundry
  • Window Cleaning
  • Vacuuming
  • Residential Cleaning
  • Quality Control Guidelines
  • Ordering Cleaning Supplies
  • Mopping and Sweeping
  • Hazardous Chemical Training
  • Exceptional Time Management
  • Dusting Furniture
  • Cleaning Bathrooms
  • Care of Fine Art
  • Housekeeping
  • Sanitizing (Covid-19 approved)
  • I am personable and i like to make each experience feel that way for the customer.
  • I am very good with the public and i am easy to talk to. I am always open for advice on how to improve or better do it the way that it is liked by the costumer.
Work History
ServerOutback Steakhouse | Layton , Utah
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset 5-12 tables per shift, working efficiently to keep dining room and work areas clean.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Served needs of more than 50 customers in busy fast past environment.
  • Greeted and maintained relationships with regular customers.
  • Open and Closed The Restaurant
Server/BartenderIggys Sports Grill And Bar | Centerville , Utah
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Opened and Closed the Restaurant
  • And the end of shift, did bar count and liquor store runs.
  • I made the weekly schedules for our manager.
  • Ran to the store to get items we had run out of.
  • I ran the morning bar shifts
  • Checked off side work and checked people out.
  • Took over the phone coca cola orders.
  • Was the main person to attend to the customers whom were upset.
  • Very good with the public
  • Came to have a lot of regulars and i never forget what a customer likes once they become my regular.
  • Cooked food when we got busy and behind in the kitchen.
  • Did dishes in the back to help whenever there was extra time on my hands.
  • Cleaned and Kept everything organized and stocked well.
10/2020 to CurrentHouseKeeperHilton Inn & Garden Suites | Ogden, Utah
  • Waxed and polished wood floors and other woodwork.
  • Slid beds, sofas and any other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Removed waste paper and other trash from premises to designated area.
  • Used Sanitizer and lysol chemicals to disinfect floors, counters and furniture.
  • Dusted picture frames and wall hangings with cloth.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Polished glass surfaces and windows.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Responded to requests from patrons for linens and condiment items, boosting satisfaction rates on company scorecards.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Cleaned and stocked anywhere from 5-14 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Operated new and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Changed bed linens and collected soiled linens for cleaning.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Have some of my own cleaning stuff if preferred that i bring my own.(Norwax Cloths, mops and hand dusters)
Education
01/2012GEDD.A.T.C, Kaysville, UT
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Resume Overview

Companies Worked For:

  • Outback Steakhouse
  • Iggys Sports Grill And Bar
  • Hilton Inn & Garden Suites

School Attended

  • D.A.T.C

Job Titles Held:

  • Server
  • Server/Bartender
  • HouseKeeper

Degrees

  • 01/2012 GED

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