- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Customer-oriented server with 7 years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked.
- Customer service
- High-volume dining
- Menu knowledge
- Quality control
- Safe food handling
- Multi-tasking
|
- Point of Sale (POS) system operations
- Table Bussing
- Effective customer upselling
- Food safety understanding
- Price memorization
- Service prioritization
|
Server, 10/2016 - Current
Stan Clark Companies – Oklahoma City, OK,
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Calculated charges, issued table checks and collected payments from customers.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Barista, 09/2018 - 02/2019
Eataly – Las Vegas, NV,
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Gave details on coffee blends and preparation descriptions to customers.
- Cleaned and sanitized work areas, utensils and equipment.
- Received and accurately processed customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted guests with pleasant smile and superior customer service.
- Operated cash register, collected payments and provided accurate change.
Server/Restaurant Hostess, 10/2013 - 12/2016
Italian Garden Cafe – City, STATE,
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Calculated charges, issued table checks and collected payments from customers.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
High School Diploma: , Expected in 07/2016
-
Highschool - Canyon Lake, TX
GPA:
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