Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Customer-oriented server with 7 years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked.
Skills
Customer service
High-volume dining
Menu knowledge
Quality control
Safe food handling
Multi-tasking
Point of Sale (POS) system operations
Table Bussing
Effective customer upselling
Food safety understanding
Price memorization
Service prioritization
Experience
10/2016 to Current
ServerStan Clark Companies – Oklahoma City, OK,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
09/2018 to 02/2019
BaristaEataly – Las Vegas, NV,
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Memorized official and off-menu preparations to serve all customer beverage desires.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Gave details on coffee blends and preparation descriptions to customers.
Cleaned and sanitized work areas, utensils and equipment.
Received and accurately processed customer payments.
Maintained calm demeanor during high-volume periods and special events.
Greeted guests with pleasant smile and superior customer service.
Operated cash register, collected payments and provided accurate change.
10/2013 to 12/2016
Server/Restaurant HostessItalian Garden Cafe – City, STATE,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Operated POS terminals to input orders, split bills and calculate totals.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Education and Training
Expected in 07/2016 to to
High School Diploma: Highschool - Canyon Lake, TX GPA:
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