Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Detail-oriented and skilled at providing professional services to clients, maintaining equipment and implementing new procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

  • Customer relationship management
  • Effective communication
  • Troubleshooting
  • Quality assurance
  • Safety behaviors expertise
  • Working collaboratively
  • Organization
  • Critical thinking
Work History
Customer Service Associate, 09/2015 - Current
Desert Diamond Casino Tucson, AZ,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Reviewed account and service histories to identify trends and issues.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Server, 12/2014 - 09/2015
The Mansions At Alpharetta Assisted Living And Memory Support Alpharetta, GA,
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Laborer, 04/1999 - 11/2014
Nes Associates Hickam Air Force Base, HI,
  • Performed heavy labor such as ditch digging, paving and hauling.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Communicated with team members to coordinate efficient, safe work and meet job schedules.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Server, 06/1997 - 04/1999
The Palms At Ponte Vedra Ponte Vedra, FL,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Processed customers' payments and provided receipts.
Education and Training
High School Diploma: , Expected in 06/1997
St Joseph High School - Metuchen, NJ,

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School Attended

  • St Joseph High School

Job Titles Held:

  • Customer Service Associate
  • Server
  • Laborer
  • Server


  • High School Diploma

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