LiveCareer-Resume

server resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Skills
  • Food and Beverage Service
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Identification Requirements
  • Billing and Payment Processing
  • Price Memorization
  • Guest Satisfaction
  • Anticipating Guest Needs
  • Guest Accommodations
  • Guest Inquiries
  • Phone Inquiries
  • Food Preparation and Safety
  • Adaptable and Flexible
  • Communications Protocols
Work History
12/2021 to Current
Server Churchill Downs Incorporated Oak Grove, KY,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Increased sales significantly by upselling higher-end products to customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Answered customers' questions, recommended items and recorded order information.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
04/2020 to 08/2021
Costumer Service City Of Desoto, Texas Desoto, TX,
  • Helped patrons decide which flavor to choose according to preferences and tastes.
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials.
  • Offered samples of new ice cream flavors to customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Processed sales transactions for cash, debit and credit purchases.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
04/2020 to 07/2020
Lifeguard Wild Water Adventure Park City, STATE,
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Saved distressed persons using rescue techniques and equipment.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Used CPR skills to assist rescued individuals until arrival of emergency services.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Inspected pool during shift and skimmed toys and trash that could clog pool pump.
  • Performed lifesaving measures during incidents until paramedics arrived on scene.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength and skills in positive learning environment.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Consulted with emergency personnel while securing scene.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Attentively monitored swimmers to identify distress.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Education
Expected in to to
:
Clovis Community College - Clovis, NM
GPA:
Expected in 05/2022 to to
High School Diploma :
Clovis East High School - Clovis, CA
GPA:

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Resume Overview

School Attended

  • Clovis Community College
  • Clovis East High School

Job Titles Held:

  • Server
  • Costumer Service
  • Lifeguard

Degrees

  • High School Diploma

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