LiveCareer-Resume

server resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

I am Outgoing, friendly and very dedicated delivering amazing customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management, high volume phone lines, scheduling, data entry and database administration. I am always committed to getting the job done quickly and proficient.

Skills
  • Cash handling expert
  • Guest relations management
  • Communication skills
  • Sales expertise
  • Credit card processing
  • Cash register operations
  • Refunds and exchanges
  • Payment collection
  • Written and verbal communication
  • Coaching and mentoring
  • Money handling
  • Time management skills
  • Basic math skills
  • Good telephone etiquette
  • Inventory management
  • Cleanliness
  • Multi-tasking ability
  • Staff Training
  • Check cashing
Education
Port Saint Lucie High Port Saint Lucie, FL, Expected in 04/2011 High School Diploma : English Honors - GPA :
Work History
Dave & Buster's, Inc. - Server
Los Angeles, CA, 08/2019 - Current
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Salvation Army Usa - Office Manager
Camp Lake, WI, 04/2017 - 08/2019
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Compared vendor prices and negotiated for optimal savings.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Received, screened and routed incoming calls.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Recruited and hired qualified candidates for vacant and new positions.
Southeastern Health - Office Assistant
Lumberton, NC, 03/2015 - 04/2017
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Organized all new hire, security and temporary paperwork.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Aimbridge Hospitality - Receptionist
Peoria, IL, 10/2011 - 03/2015
  • Received and routed business correspondence to correct departments and staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Offered appointment information updates and rescheduling to guests.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.

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Resume Overview

School Attended

  • Port Saint Lucie High

Job Titles Held:

  • Server
  • Office Manager
  • Office Assistant
  • Receptionist

Degrees

  • High School Diploma

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