Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of [Type] cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.
Skills
Wine pairings
Buffet setup and takedown
Table setting arrangements
Point of Sale (POS) system operations
Liquor, wine and food service
Bussing expertise
Food inspection
High-volume dining
Check payment processing
Food safety understanding
Menu knowledge
Menu memorization
Special dietary requirements
Dining customer service
Prompt table clearance
Dish preparation
Conflict and dispute resolution
Dining crew workflow optimization
Seating assignment preparation
Safe food handling
Relationship management
In-depth food and wine knowledge
Quality control
Education and Training
Nicolas Senn Highschool Chicago , ILExpected in ā āGED: - GPA:
Experience
On The Border - Server Longview, TX, 12/2018 - 03/2020
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Managed closing duties, including restocking items and reconciling cash drawer.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Promoted desserts, appetizers and specialty drinks.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
On The Border - Server Roanoke, TX, 10/2012 - 12/2018
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and reconciling cash drawer.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Promoted desserts, appetizers and specialty drinks.
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