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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of [Type] cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.

Skills
  • Wine pairings
  • Buffet setup and takedown
  • Table setting arrangements
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Bussing expertise
  • Food inspection
  • High-volume dining
  • Check payment processing
  • Food safety understanding
  • Menu knowledge
  • Menu memorization
  • Special dietary requirements
  • Dining customer service
  • Prompt table clearance
  • Dish preparation
  • Conflict and dispute resolution
  • Dining crew workflow optimization
  • Seating assignment preparation
  • Safe food handling
  • Relationship management
  • In-depth food and wine knowledge
  • Quality control
Experience
12/2018 to 03/2020
ServerSodexo Foundation － Chicago , IL
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
10/2012 to 12/2018
ServerThe Cheesecake Factory － Chicago , IL
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
03/2010 to 12/2018
BusserThe Cheesecake Factory － Chicago , IL
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Offered product samples, answered questions and suggested products.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
  • Cleaned table tops, [Type] surfaces and floors of assigned areas while assisting team members with daily tasks.
  • Consistently went above and beyond expectations by helping with [Task] and [Task] to support teammates and provide customer service.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Collaborated with restaurant staff, including management and [Job Title] on meeting needs and satisfying customer requests.
  • Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
05/2009 to 02/2010
BusserCalo resturante － Chicago, IL
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
  • Collaborated with restaurant staff, including management and [Job Title] on meeting needs and satisfying customer requests.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Consistently went above and beyond expectations by helping with [Task] and [Task] to support teammates and provide customer service.
  • Cleaned table tops, [Type] surfaces and floors of assigned areas while assisting team members with daily tasks.
Education and Training
GEDNicolas Senn Highschool － Chicago , IL
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Resume Overview

Companies Worked For:

  • Sodexo Foundation
  • The Cheesecake Factory
  • Calo resturante

School Attended

  • Nicolas Senn Highschool

Job Titles Held:

  • Server
  • Busser

Degrees

  • GED

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