(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • XXXXXXXXX Morehead State University Alumni, an Officer in the United States Army National Guard. I am very detail/goal oriented, hard working and ambitious. I have years of experience with customer service, management, and leadership. I have years of experience leading peers, public speaking, event/mission planning, and problem solving throughout my ROTC career at Morehead State University and also through my Army career, in which, I am now a 2nd Lieutenant. Transitioned from a soldier, who ultimately follows the guidance of higher rank, to an Officer, who's main goal is to lead Soldiers, I have seen and experienced what it is like to be an adequate follower, but also what it means to be a leader of others. Other skills I have acquired, include the 6 years of customer service I have, from working directly with the public, whether it be in the food industry as a manager, as a server, or as a inside sales associate. Working in this type of industry is definitely humbling and teaches you to adapt and to react quickly to real life situations and events. I have learned what it takes to always put the consumer first, and the amount of motivation needed to please people and treat everyone fairly always. Strengthened by my college education, military and leadership background; I am confident that I can offer the skills necessary to be successful in life and in my career. Branch: Army National Guard Rank: 2nd Lieutenant March 2017 to Present
  • I have been in service for going on 4 years, but have recently commissioned in May 2020. I am currently in the Quarter Master Branch (Logistics and supplies), and was previously enlisted as a paralegal.
  • Being in this position requires many things, including leadership skills, public speaking, adapting and overcoming tough situations, resilience, planning, discipline and so much more. I am in charge of leading and directing a platoon of soldiers, and it is my responsibility to point them in the right direction and to give them a mission and purpose. Commendations: I received the "Army National Guard of the United States Excellence Award" while in CST summer of 2019.
  • March 2020
  • Persuading reluctant customers to buy products or services, and influencing and negotiating with
  • Customers to meet sales goals.
  • Full results: Proficient
  • Customer Focus & Orientation — Expert
  • August 2020
  • Responding to customer situations with sensitivity
  • Full results: Expert
  • Management & Leadership Skills: Impact & Influence — Expert
  • September 2020
  • Choosing the most effective strategy to inspire and influence others to meet business objectives.
  • Full results: Expert
  • General Manager (Hospitality) — Expert
  • September 2020
  • Adobe Acrobat, Recording
  • Communication Skills, Sales
  • Customer satisfaction, Sales Skills
  • Customer, Scheduling
  • Service, Strategy
  • Excellent customer service, Phone
  • Customer Service, Writing Skills
  • English
  • Event Planning
  • Focus
  • General Manager
  • Inventory
  • Leadership Skills
  • Leadership
  • Legal Research
  • Managing
  • Microsoft office
  • Microsoft Outlook
  • Negotiating
  • Organizational
  • People Skills
  • Policies
  • Presentation Skills
  • Proofreading
  • Public Speaking
  • Reading
Education and Training
Morehead State University Morehead, KY Expected in 2020 BS : Psychology - GPA :
Menifee County High School Frenchburg, KY Expected in 2015 High School Diploma : - GPA :
Sunrise Senior Living - Server
Smithtown, NY, 11/2017 - Current
  • I am a Par 4 server.
  • My duties include suggestive sales, taking food and drink orders, delivering food and drinks to customers, refilling drinks, and answering questions about menu items, services, and company policies.
  • Always hospitable, and it is my responsibility to ensure that I am providing the best customer service possible.
  • Above all, my duty is pleasing people always.
  • I work directly with the consumer, therefore customer service is a top priority of the job.
Macy's - Sales Associate
Hollywood, FL, 11/2016 - 11/2017
  • My responsibilities included providing excellent customer service, placing and fulfilling orders, stocking and recording products, answering phone calls, operating Microsoft office, performing local deliveries with the company truck, and the overall assistance with sales.
  • During visit to companies that we supplied, it was my duty to ensure that I was offering any useful or necessary supplies/equipment to them, and that they were currently stocked on any previously ordered items.
Mosaic Investments - Shift Manager
Cary, NC, 05/2014 - 11/2016
  • My role as a Shift Manager was customer service, maintain and enforce the standard procedures for operation of the company.
  • Provide customer satisfaction at all times.
  • Product and supply inventory counting, recording, and ordering.
  • Ensure that all the company's policies with regards to proper food handling and preparation are being enforced throughout the restaurant.
  • Assist with training of all positions.
Activities and Honors
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Morehead State University
  • Menifee County High School

Job Titles Held:

  • Server
  • Sales Associate
  • Shift Manager


  • BS
  • High School Diploma

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