Server resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am a hard working dependable employee who strives to do my very best. I also take pride in being a problem solver. My goal is to take on a job that challenges me and that also gives me the opportunity to better myself. I have several years experience in finance and several in the hospitality business.

  • Communication skills
  • Point of Sale Knowledge
  • Hospitality Service Expertise
  • Bill Computation
  • Cash handling expert
  • Cash Handling
  • Performance improvement
Work History
Server, 08/2015 to Current
Fogo De ChaoRosemont, IL,
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
Manager, 05/2000 to 07/2007
54Th Street GrillMany, LA,
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained current knowledge of all facets of operations.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Trained new employees in specific job requirements.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Cross-trained existing employees in order to maximize team performance.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Provided management with feedback regarding employee performance and training needs.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Owner's Assistant, 05/2005 to 01/2010
Joyner Home ImprovementsCity, STATE,
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled client correspondence and tracked records to foster office efficiency.
Assistant Manager/ Customer Service, 06/2010 to 08/2015
World FinanceCity, STATE,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
Diploma: High School , Expected in 06/1993
Edisto High School - Cordova, SC
: Business, Expected in
Orangeburg Calhoun Technical College - Orangeburg, SC

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Edisto High School
  • Orangeburg Calhoun Technical College

Job Titles Held:

  • Server
  • Manager
  • Owner's Assistant
  • Assistant Manager/ Customer Service


  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: