Server Resume Example Fogo De Chao - Fort Walton Beach, Florida

/SERVER

Professional Summary

Dependable and driven Assistant General Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Work History

Fogo De Chao- Server
San Francisco , CA03/2020 - Current

Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Delivered quality services while maintaining friendly and welcoming environment.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Prepared beverages and filled food orders for customers.
Took orders and delivered food items to residents in main dining room.
Complied with health and safety regulations, maintaining top cleanliness and organization.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Levy Restaurants, Inc.- Assistant General Manager
Minneapolis , MN2015 - Current

Motivated, trained and disciplined employees to maximize performance.
Handled cash accurately and prepared deposits.
Resolved problems promptly and effectively to elevate customer approval.
Completed inventory purchases and oversaw restocking.
Mentored and motivated team members to efficiently achieve challenging business goals.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Enforced quality assurance protocols to deliver ideal customer experiences.
Kept facilities clean and organized to present professional view to all visitors.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Set schedules with clear understanding of coverage needs and employee abilities.

Fogo De Chao- Server
Tysons Corner , VA03/2017 - 09/2018

Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Delivered quality services while maintaining friendly and welcoming environment.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Prepared beverages and filled food orders for customers.

Fogo De Chao- Server
Los Angeles , CA03/2013 - 10/2017

Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Delivered quality services while maintaining friendly and welcoming environment.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Prepared beverages and filled food orders for customers.
Maintained customer satisfaction by clarifying questions about orders and specialty items.

Servsafe resturant/bar Certified

Certified Servsafe Resturant/Bar

Skills

Dining area maintenance
Food and beverage pairings
Beverage preparation
Sales expertise
To-Go Order Preparation
Stocking and Replenishing
Menu Memorization

Hospitality Service Expertise
Order Accuracy
Food Sales and Promotion
Daily Specials Memorization
Food preparation and safety
Cash handling
Menu presentation

Education

Lackawanna CollegeCity, State06/2013Associate of Business
Business

Valley View High SchoolCity, State06/2011High School Diploma

Resume Overview

School Attended

Lackawanna College
Valley View High School

Job Titles Held:

Server
Assistant General Manager

Degrees

Associate of Business Business
High School Diploma

Server Resume Example

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