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server resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dependable and driven Assistant General Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Skills
  • Dining area maintenance
  • Food and beverage pairings
  • Beverage preparation
  • Sales expertise
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Menu Memorization
  • Hospitality Service Expertise
  • Order Accuracy
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Food preparation and safety
  • Cash handling
  • Menu presentation
Work History
03/2020 to Current
Server Fogo De Chao San Francisco, CA,
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared beverages and filled food orders for customers.
  • Took orders and delivered food items to residents in main dining room.
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
2015 to Current
Assistant General Manager Levy Restaurants, Inc. Minneapolis, MN,
  • Motivated, trained and disciplined employees to maximize performance.
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly and effectively to elevate customer approval.
  • Completed inventory purchases and oversaw restocking.
  • Mentored and motivated team members to efficiently achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Kept facilities clean and organized to present professional view to all visitors.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Set schedules with clear understanding of coverage needs and employee abilities.
03/2017 to 09/2018
Server Fogo De Chao Tysons Corner, VA,
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared beverages and filled food orders for customers.
03/2013 to 10/2017
Server Fogo De Chao Los Angeles, CA,
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Prepared beverages and filled food orders for customers.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Expected in 06/2013
Associate of Business: Business
Lackawanna College - Scranton, PA
GPA:
Expected in 06/2011
High School Diploma:
Valley View High School - Archbald, PA
GPA:

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Resume Overview

School Attended

  • Lackawanna College
  • Valley View High School

Job Titles Held:

  • Server
  • Assistant General Manager
  • Server
  • Server

Degrees

  • Associate of Business
  • High School Diploma

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