, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
High-volume dining
Food inspection
Table Bussing
Point of Sale (POS) system operations
Experience
04/2021 to CurrentServerLettuce Entertain You Enterprises | Lincolnwood, IL,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Collaborated with host, bus person and cook to serve up food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Processed customers' payments and provided receipts.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Calculated charges, issued table checks and collected payments from customers.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Sent orders to kitchen staff by [Action].
Greeted newly seated guests quickly and efficiently.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Prepared and served cold, hot and [Type] beverages to guests.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
08/2020 to 10/2021Food ChampionTaco Bell | New Orleans, LA,
Operated large-volume cooking equipment, including deep fat fryers, grills and griddles to prepare food in accordance with company standards.
Displayed initiative by completing extra pre-rush and post-rush tasks on [Type] board.
Kept drawer accurate by correctly processing cash, card and mobile payments.
Operated cash register proficiently, including inputting discounts and changing and deleting orders when necessary.
Guided customers through order selection process by offering advice on menu items and ingredients.
Maintained clean dining area by clearing tables, emptying trash bins and mopping floors.
Accepted orders at counter and drive through, greeting customers enthusiastically and assembling orders with speed and accuracy.
Helped prevent order errors by communicating with kitchen staff about special requests.
Memorized food combo numbers and current specials, staying up-to-date on promotions and prices.
Attended to dining room and bathrooms multiple times per shift to remove messes, collect trash and replenish supplies.
Worked efficiently to handle high order volumes during rush periods, both at front counter and from drive-thru customers.
Followed all company safety standards, including food quality and sanitation procedures.
Organized food items on serving trays and in carry-out packages.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Verified orders and bagged items for easy transport.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
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