Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. I'm a student exercising competency in a broad subject-matter including counseling therapies. Knowledgeable in youth and adolescent development, including social, behavioral, emotional and cognitive areas. Also, as well with knowledge of the criminal justice system. I aspire to continue my education to become a school-based therapist this way I can help give children the tools they need to thrive.
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- Trusted by managers to open and close store
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Greeted and maintained relationships with regular customers
- Sat in on sessions with multiple children weekly with issues such as anxiety, behavioral issues, and troubled family dynamics.
- Participated in session activities.
- Watched therapist fill out assessments and intakes for patients.
- Set up new clients with therapist and help create schedules.
- Helped document insurance in patient files.
- Recommended products based on solid understanding of individual customer needs and preferences
- Cultivated ability to recall customers' names and address each by name
- Was trusted by managers to open and close store
- Pleasantly interacted with customers during hectic periods to promote a fun and positive environment
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Minored in Child and Adolescent Studies and Criminal Justice
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Resume Overview
School Attended
- Mount Mercy University
- Hannibal High School
Job Titles Held:
- Server
- Intern of Play Therapy
- Barista and Line Cook
- Sever, Hostess and Expo
Degrees
- Bachelor of Science
- High School Diploma
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