Server Resume Example Applebee's

SERVER

Professional Summary

I am a caring and determined person passionate about positively impacting programs and helping participants by providing expert support. I have little experience working with victims of domestic and sexual violence but I can relate and connect through own personal experience. I am always looking for ways to improve operations and personalize assistance. I am well-organized and resourceful with detail-oriented and conscientious approach. My communication skill are strong and I can clearly express my ideas and knowledge both orally and written. I am extremely flexible with my schedule and determined to work above what is expected. I am skilled in managing situations under pressure and communicate difficult topics.

Work History

Applebee's- Server
Willmar, MN08/2019 - Current

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Checked identification to enforce age requirement for alcoholic beverages.

Target- Beauty Team Member
Willmar , MN05/2019 - 07/2019

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained records related to sales, returns and inventory availability.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Perkins Restaurant & Bakery- Server
Willmar, MN04/2014 - 04/2019

Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Greeted and maintained relationships with regular customers.

Country Inns & Suites By Carlson- Housekeeper and Pool Attendant
Willmar, MN07/2014 - 01/2019

Completed schedules, shift reports and other business documentation.
Improved process efficiency through effective inventory control in alignment with client standards.
Worked with front desk to respond promptly to all guest requests.
Trained and mentored all new personnel to maximize quality of service and performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Evaluated employee performance and developed improvement plans.
Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Attentively watch over swimmers being quick to identify those in distress.
Monitored safety of all guests in and around swimming pool.

Accomplishments

Promoted to Key Holder after only 10 months of employment.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
Supervised team of 45 team members.

Dance Caption

Maintaining the role as a captain and leader of my dance team I managed practices and competitions, planned events, publicly spoke, and stood as a role model as well as a support system for my team. I learned how to communicate to children, teenagers, as well as adults. I was responsible for the safety of my dancers when they were at practices and competitions. I developed a skill of communication on difficult or uncomfortable topics. While working with females of all ages i developed a skill of being understanding as well as comforting. I developed strong skills of time management, team work, leadership, and commitment. I have become organized and a positive thinker from my role as a captain.

Skills

Guest relations management
Community outreach
Reservation coordination
Incident reporting

Safety oversight
Service prioritization
Inspections and reviews
Documentation and reporting

Education

Willmar Senior High SchoolWillmar, MN06/2018High School Diploma

Resume Overview

Companies Worked For:

Applebee's
Target
Perkins Restaurant & Bakery
Country Inns & Suites By Carlson

School Attended

Willmar Senior High School

Job Titles Held:

Server
Beauty Team Member
Housekeeper and Pool Attendant

Degrees

High School Diploma

Server Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes