Honest worker with familiarity to cash and food handling procedures. Has additional experience
working in a office environment. Possesses strong communication and time management skills.
Works well independently or as part of a team.
Delivers exceptional customer service
Excellent verbal communication
Reliable and punctual
Cash handling experience
Comfortable standing for long time periods
Food Handlers Certification
ServerMar 2017 to Current Arabia Hookah Cafe － Chicago, IL
Check identification for proper age requirement
Help customers with menu selections by explaining pricing and making recommendation based on preferences
Handling monetary transactions
Making hot or cold beverages
Front Desk AgentJul 2016 to Mar 2017 Bridgeview, IL
Greet guests in a pleasant and courteous manner.
Took necessary steps to meet customer needs and effectively resolved customer complaints
Processed guest payments for room charges, food and beverage charges and phone charges.
Worked overtime shifts during busy periods.
Delivered requested items to guests' rooms.
Communicated clearly and positively with co-workers and management.
Resolved customer service issues in a timely manner.
Food Runner/HostMay 2016 to Jul 2016 IHOP － Bridgeview, IL
Accepted payment from customers and made change as necessary
Helped servers bring out food to guest
Assisted diners with seating
Dietary AideOct 2015 to May 2016 Friends Home － Greensboro, NC
Served food to facility residents while following all dietary guidelines and restrictions
Helped prep meals for lunch or dinner
Followed all food safety and sanitation guidelines when setting up food stations and prepping meals for later meals.
CashierMay 2015 to Nov 2015 SSP America － Greensboro, NC
Correctly received orders, processed payments and responded appropriately to guest
Served fresh, hot food with a smile in a timely manner.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Recorded customer orders and repeated them back in a clear, understandable manner.
Crew MemberJun 2014 to May 2015 Dunkin Donuts － Greensboro, NC
Meet and greet customers.
Handle monetary transactions.
Answer phones and customer inquiries.
Maintained high standards of customer service during high-volume, fast-paced operations.
Assisted guests with making menu choices in an informative and helpful fashion.
Education and Training
Associate of Arts, Business Administrion2018Harold Washington － Chicago, IL, United States
Associate of Arts, General EducationGuilford Technical Community College － Jamestown, NC, United StatesGeneral Education