Focused Accociate Trainer successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Skills
Organized and efficient server
Quick problem solver
Committed team player
Flexible schedule capability
Up-selling capability
Thrives in fast-paced environment
Lifts and carries up to 50 lbs
High energy
Courteous, professional demeanor
Dining Room Hosts
Cash Drawer
Quality Expectations
Informative And Helpful
Exceptional Interpersonal Skills
Work History
Server06/2012 to 06/2014 The Villa Retirement Home – McHenry, IL
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Accociate Trainer09/2014 to Current Panera Bread – McHenry, IL
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Resolved guest complaints quickly and efficiently.
Received frequent customer compliments for going above and beyond normal duties.
Assisted co-workers whenever possible.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Education
High School Diploma: CurrentUniversity of Wisconisn-Whitewater-
Whitewater,
WI
