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Server Resume Example

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C
SERVER
Summary
Skills
Experience
Server
Hurst , TXRed Robin International, Inc./Dec 2019 to Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to 50 customers per day.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Sent orders to kitchen staff by calling back and printing bills and putting up on the receipt bar.
  • Rearranged tables and chairs to prepare for large groups.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Issaquah , WARed Robin International, Inc./Jun 2016 to Jul 2019
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to over 100 customers per day.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Processed customers' payments and provided receipts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Server
Lacey , WARed Robin International, Inc./Jan 2012 to Feb 2014
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to 200 customers per day.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted newly seated guests quickly and efficiently.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Processed customers' payments and provided receipts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout ordersand respond to service questions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Hostess
Delmar , NYTrinity Health Corporation/Jan 2011 to Jan 2012
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified server after seating parties in section to facilitate prompt service.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered questions about food and order statuses for waiting customers.
  • Answered telephone to provide dining information and take party reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
Education and Training
High School DiplomaBexley High SchoolMay 2010City, State
Some College (No Degree): CommunicationsOtterbein UniversityCity, State
  • Minor in equine sciences
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59Fair
Resume Strength
  • Completeness
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Bexley High School
  • Otterbein University

Job Titles Held:

  • Server
  • Hostess

Degrees

  • High School Diploma
    Some College (No Degree) : Communications

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