Sociable sufficient server, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly operations, making personalized recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Self-motivated and dependable server with career history achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering only a few months of experience working in the food industry.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Enthusiastic receptionist bringing expertise into the car business. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image. Communicative receptionist offering a two-year background providing support for corporate decision-makers. Meticulous individual with demonstrated success in process improvements and procedural adherence to achieve company and client objectives. Tech-savvy individual with in-depth knowledge of Apple, Dell, and HP. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing two years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering one and a half years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Performance-driven associate professional with stellar record of accomplishment in connecting with all types of customers and driving remarkable numbers in sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
- Dining customer service
- Menu memorization
- Liquor, wine and food service
- Menu knowledge
- Effective sales techniques
- Sales techniques
- Check payment processing
- Price memorization
- Quality control
Manchester, TN, 05/2020 - Current
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Served average of 25-35 patrons daily by the pool with exceptional service.
- Partnered with team members to efficiently serve food and beverages.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted newly seated guests quickly and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Saint Helena, CA, 01/2019 - Current
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Assisted customers by finding dresses and checking inventory for items throughout the store and other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Cultivated strong relationship with customers while fostering positive business image.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
San Diego, CA, 03/2020 - 05/2020
- Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Removed debris from aisles to avoid blocking customers or adding any safety concerns.
- Assisted customers by locating items and moving heavy purchases to vehicles.
- Palletized merchandise for easy movement to sales floor locations.
- Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
- Blocked and faced all products on shelves and displays to meet company policies.
- Greeted customers and retrieved products requested.
- Properly disposed of debris and box packaging.
Houma, LA, 03/2018 - 03/2020
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered calls to help over 200 customers each shift.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Managed 1-line system to handle more than 300 incoming calls per day.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Assisted over 40 visitors per day by directing to appropriate personnel and answering average of 250 calls and emails daily.
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Resume Overview
School Attended
- Herculaneum High School
- Jefferson College
Job Titles Held:
- Server
- Sales Associate
- Stocker
- Receptionist
Degrees
- High School Diploma
- Associate of Arts
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