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Server Resume Example

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SERVER
Summary

Experienced waitress/bartender with great interpersonal skills, punctuality and professionalism. Acclaimates well to a fast paced enviroment and believes working with others as a team is key to a successful business. Fast learner and able to adapt to changes. Believe that customer satisfaction is priority and is a essential part of business for any company I work for. Able to retain information regarding menus, specials, drinks, etc.

Skills
  • Closing
  • Mark
  • Anticipating guest needs
  • Proficient in mixology
  • Health codes compliance
  • Outstanding customer service
  • Suggestive selling
  • Safe serving knowledge
  • Extensive spirits knowledge
  • Marketing and sales experience
  • Extensive wine knowledge
  • Elegant garnish station setup
  • Strong communication skills
  • Cash and credit transactions
  • Cash register operation
  • Employee training
Experience
08/2014 to 11/2016
ServerBiaggi's Ristorante Italiano Llc － Evansville , IN
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Promoted desserts, appetizers and specialty drinks.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
02/2013 to 06/2014
BartenderEnchantment Resort － Scottsdale , AZ
  • Prepared over 100 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 300 patrons per shift.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Processed over 500 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Engaged in small talk with over 200 patrons per day to build rapport and earn repeat business.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Filled ice bins throughout shift and cleaned them nightly.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
12/2016 to 07/2017
Server TrainerErickson Living － Matthews , NC
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Sought out and implemented methods to improve service and team performance and boost business sustainability.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Checked menus to verify current selection availability and cleanliness.
  • Calculated charges, issued table checks and collected payments from customers.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
07/2018 to 12/2018
BartenderEnchantment Resort － Irvington , VA
  • Processed over 600 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Engaged in small talk with over 500 patrons per day to build rapport and earn repeat business.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Created list of signature items to increase overall revenue.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
06/2009
High School DiplomaPleasant Grove High School － City, State
Some College (No Degree)Texarkana College － City, State
Certifications
First Aid/CPR TABC Certified Texas Food and Health Certified
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Resume Overview

School Attended

  • Pleasant Grove High School
  • Texarkana College

Job Titles Held:

  • Server
  • Bartender
  • Server Trainer

Degrees

  • High School Diploma
    Some College (No Degree)

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