Server Resume Example
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SERVER
Professional Summary
Dedicated server well-versed in food and beverage operations as well as guest services. Experienced in handling large-scale events or intimate gourmet dining and afternoon drinking services. Successful at building relationships with customers to increase loyalty and repeat business.
Skills
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Work History
09/2020 to CurrentServerCraftworks | Louisville , KY
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
05/2019 to 08/2020Grocery BaggerCraftworks | Broomfield , CO
- Retrieved items for customers and verified prices.
- Collected carts from parking lot and designated returns.
- Protected materials for transport by correctly packaging products boxes and crates.
- Helped customers get groceries to vehicles.
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Checked quality of products and removed defective items.
- Handled specialty seafood items for packaging and display.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Cleaned and sanitized equipment, tools and work surfaces.
- Recommended products to customers to drive sales.
09/2019 to 06/2020ServerGuaco Taco | City , STATE
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
11/2017 to 02/2019Service/Food ChampionTaco Bell | City , STATE
- Counted cash in register drawer at beginning and end of shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and concerns to support positive customer experiences.
- Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
- Maintained clean, sanitized and well-organized food preparation zones.
- Assisted customers by answering questions and fulfilling requests.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
Education
06/2020High School DiplomaLeander High School, City, State
No Degree | UndeclaredTexas State University, City, State
Accomplishments
- Former NHS member
- Former Mu Alpha Theta member
- Former Colorguard Captain
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Resume Overview
School Attended
- Leander High School
- Texas State University
Job Titles Held:
- Server
- Grocery Bagger
- Service/Food Champion
Degrees
- 06/2020 High School Diploma
No Degree | Undeclared
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