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Server Resume Example

Resume Score: 80%

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AS
SERVER
Professional Summary

Dedicated server well-versed in food and beverage operations as well as guest services. Experienced in handling large-scale events or intimate gourmet dining and afternoon drinking services. Successful at building relationships with customers to increase loyalty and repeat business.

Skills
  • Food and beverage pairings
  • Sales expertise
  • Cash handling
  • Beverage preparation
  • Stocking and Replenishing
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • Daily Specials Memorization
  • Ordering Procedures
  • Table Setting Knowledge
Work History
09/2020 to CurrentServerGrin's Restaurant | San Marcos, TX
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
05/2019 to 08/2020Grocery BaggerH-E-B | Cedar Park, TX
  • Retrieved items for customers and verified prices.
  • Collected carts from parking lot and designated returns.
  • Protected materials for transport by correctly packaging products boxes and crates.
  • Helped customers get groceries to vehicles.
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
  • Checked quality of products and removed defective items.
  • Handled specialty seafood items for packaging and display.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Recommended products to customers to drive sales.
09/2019 to 06/2020ServerGuaco Taco | Leander, TX
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
11/2017 to 02/2019Service/Food ChampionTaco Bell | Cedar Park, TX
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Assisted customers by answering questions and fulfilling requests.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
Education
06/2020High School DiplomaLeander High School, Leander, TX
No Degree | UndeclaredTexas State University, San Marcos, TX
Accomplishments
  • Former NHS member
  • Former Mu Alpha Theta member
  • Former Colorguard Captain
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Resume Overview

Companies Worked For:

  • Grin's Restaurant
  • H-E-B
  • Guaco Taco
  • Taco Bell

School Attended

  • Leander High School
  • Texas State University

Job Titles Held:

  • Server
  • Grocery Bagger
  • Service/Food Champion

Degrees

  • 06/2020 High School Diploma
    No Degree | Undeclared

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