Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
  • Senior Web Producer & Publisher with 8+ years experience in multiple content management systems.
  • Expert in content assembly and CMS template management.
  • Accustomed to challenging (CHALLENGING IN  WHAT ASPECT? - all content migration project are challenges because we have to do it from scratch. Learn the system as we go , not enough help, e working 20 hours a day ... ) projects and tight deadlines.

Planned and executed a successful content migration of 5000+ pages for the redesign of from April 2014 to February 2015, communicating project milestones and deadlines across multiple, global business units, providing guidance on technical aspects of the project as the CMS expert.

Planned and executed several successful content migrations, including a 5000+ pages redesign of from April 2014 to February 2015.
03/2008 to 05/2015
Senior Web Producer Absorb Lms Software Inc. Concord, CA,
  • Created, updated, and maintained content in the Adobe AEM CMS.
  • Maintained and enhanced content, adding images and videos, while ensuring content is relevant and current.
  • Advised authors on best web practices and policies to create and maintain quality content that complies with templating and branding guidelines.
  • Owner of the production process for quarterly earnings reports on, posting press releases, deploying earnings emails, coordinating updates with Investor Relations website.
  • Provided technical support to business content owners, answering questions from content contributors.
  • Tested newly developed code to ensure correctness and performance of components and templates in the CMS
08/2006 to 03/2008
Web Producer C2fo Limited Houston, TX,
  • Developed training programs for over 30 globally-dispersed content editors, preparing training documentation, conducting training sessions both in­person and online.
  • Streamlined and documented web authoring and publishing processes, creating guidelines for content editors, building an online community in the company intranet as a repository of content editor resources.
  • Collaborated closely with the Web Development Team to design new features, functionality and layouts, ensuring consistency in visual design and look and feel.
  • Provided technical support for content editors and communicated changes, enhancements and technical issues regarding the CMS.
  • Supported internal communication team with mass email communications via Lyris.
06/2004 to 08/2006
Application Support Specialist Stryten Fort Smith, AR,
  • Maintained large-scale corporate website ( using Documentum CMS.
  • Managed and prioritized a Change Request System, handling over 1000 requests per year
  • Supported the migration of corporate site from Documentum to Mediasurface Content Management platform.
03/2003 to 06/2003
Web Developer Pethonesty Austin, TX,
  • Analyzed, debugged, and developed code for web application (RealAlliance), using VBScript, JavaScript, SQL stored procedures.
05/2000 to 08/2002
Business Application System Developer Gerten Greenhouses & Garden Center, Inc. Eagan, MN,
  • Managed multiple web database application projects utilizing Visual Basic, Oracle, Visual InterDev, ASP, JavaScript, SQL, WML, XML, and XSL.
02/1999 to 05/2000
Information Technology Associate Northeast Utilities System City, STATE,
  • Member of the 1999-2000 Associate Development Program, designed for new college graduates consisting of two six-month rotational assignments in the IT Organization and various training courses intended to develop well-rounded individuals.
  • Human Resources IT
  • Level 1 Help Desk
Expected in
Bachelor of Science: Business Administration and Management Information Systems
University of Connecticut - Storrs, CT
Fluent in English and Vietnamese

CMS, HTML, Web Content Management, Testing, CSS, Photoshop, Dreamweaver, JIRA, ActiveStandard

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