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Senior Teller resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Passionate Hobby Photographer successful at capturing scenes and images. Leveraged curiosity and innovation to drive originality. Fearless creator of candid and unique shots.

Skills
  • Transaction verification proficiency
  • Exercising discretion
  • Electronic banking knowledge
  • Cash handling experience
  • Rapid 10-key data entry
  • Safe and vault operation
  • Exceptional customer service
  • Currency and coin counter
  • Strong sense of banking ethics
  • Excellent communication skills
  • Seating assignment preparation
  • Table Bussing
  • High-volume dining
  • Menu memorization
  • Wine pairings
  • Table setting arrangements
  • Price memorization
  • Safe food handling
  • Dining customer service
  • Team building
  • Active listening
  • Client documentation
  • Records management
  • Behavior redirection
  • Records maintenance
  • Compassionate client care
  • Healthy and fit
  • Adobe PhotoShop
  • Calm under pressure
  • Proactive approach to problem solving
  • Flexible creative approach
  • Social media
  • Team management
  • Analytical
Education and Training
Laporte Secondary Laporte, MN Expected in 05/2010 High School Diploma : - GPA :
Itasca Community College Grand Rapids, MN Expected in 12/2014 Associate of Arts : Liberal Arts And General Studies - GPA :
Experience
First Horizon Corp. - Senior Teller
Charlotte, NC, 01/2018 - Current
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Kept teller window areas clean, organized and fully stocked.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Performed currency transaction reports for foreign currency.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Reduced errors by double checking transactions.
Bridge Senior Living - Caregiver, Special Needs
Rochester, NY, 04/2016 - 02/2018
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Followed care plan and directions to administer medications.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Completed weekly and monthly reports summarizing activities.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Recommended policies, procedures and strategic goals to meet agency requirements.
Omni Hotels - Restaurant Hostess
Boston, MA, 05/2014 - 01/2018
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take party reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Offered preferred tables and other special accommodations to VIP customers.

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Resume Overview

School Attended

  • Laporte Secondary
  • Itasca Community College

Job Titles Held:

  • Senior Teller
  • Caregiver, Special Needs
  • Restaurant Hostess

Degrees

  • High School Diploma
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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