Senior Teller resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Passionate Hobby Photographer successful at capturing scenes and images. Leveraged curiosity and innovation to drive originality. Fearless creator of candid and unique shots.
Skills
Transaction verification proficiency
Exercising discretion
Electronic banking knowledge
Cash handling experience
Rapid 10-key data entry
Safe and vault operation
Exceptional customer service
Currency and coin counter
Strong sense of banking ethics
Excellent communication skills
Seating assignment preparation
Table Bussing
High-volume dining
Menu memorization
Wine pairings
Table setting arrangements
Price memorization
Safe food handling
Dining customer service
Team building
Active listening
Client documentation
Records management
Behavior redirection
Records maintenance
Compassionate client care
Healthy and fit
Adobe PhotoShop
Calm under pressure
Proactive approach to problem solving
Flexible creative approach
Social media
Team management
Analytical
Education and Training
Laporte SecondaryLaporte, MNExpected in 05/2010 ā āHigh School Diploma: - GPA:
Itasca Community CollegeGrand Rapids, MNExpected in 12/2014 ā āAssociate of Arts:Liberal Arts And General Studies - GPA:
Experience
First Horizon Corp. - Senior Teller Charlotte, NC, 01/2018 - Current
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Kept teller window areas clean, organized and fully stocked.
Balanced bank's vault of daily cash for withdrawals and deposits.
Performed currency transaction reports for foreign currency.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Verified amounts and integrity of every check or funds transfer.
Maintained optimal financial controls by securing funds and making accurate transactions.
Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Welcomed customers and offered pleasant service during entire transaction.
Took on additional shifts during busy periods to minimize staffing shortages.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Reduced errors by double checking transactions.
Bridge Senior Living - Caregiver, Special Needs Rochester, NY, 04/2016 - 02/2018
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Followed care plan and directions to administer medications.
Assisted with meal planning to meet nutritional plans.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Monitored vital signs and medication use, documenting variances and concerning responses.
Completed weekly and monthly reports summarizing activities.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Recommended policies, procedures and strategic goals to meet agency requirements.
Omni Hotels - Restaurant Hostess Boston, MA, 05/2014 - 01/2018
Greeted guests and sat customers at tables or in waiting areas.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information and take party reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Communicated with servers about new tables, changes in food availability and customer comments.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Enhanced guests' experiences by fulfilling special requests during visits.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Set up and decorated menu marketing boards with current meal and drink specials.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Offered preferred tables and other special accommodations to VIP customers.
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