Senior Teller with more than 23 years of experience working in a bank environment. Adept at cash handling, electronic transfers, financial software and record-keeping. Reliable, detail-oriented and efficient. Also
experienced in basic housekeeping duties. Demonstrates strong commitment to providing best possible experience for customers.
Skills
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Cash handling experience
Banking financial software
Staff management
Excellent communication skills
Exceptional customer service
Strong sense of banking ethics
Safe and vault operation
Electronic banking knowledge
Excellent time management
Detail oriented
Reliable
Focused and detail-oriented
Customer service-focused
Hardworking
Education and Training
Knoxville Business CollegeKnoxville, TNExpected in – –:Accounting - GPA:
Canton College of TechnologyCanton, NYExpected in – –:Accounting - GPA:
September 1992 - December 1994
GPA: 3.5
Experience
Seacoast National Bank - Senior Teller Delray Beach, FL, 10/1999 - Current
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Balanced bank's vault of daily cash for withdrawals and deposits.
Completed monthly audits.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Welcomed customers and offered pleasant service during entire transaction.
Handled daily team scheduling and properly staffed shifts.
Southern Auto Group - Cashier Virginia Beach, VA, 10/2018 - 02/2020
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Verified customer age requirement for alcohol or tobacco purchases.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Recommended complementary and discounted items to customers to increase sales.
Accepted cash and credit card payments, issued receipts and provided change.
Helped with purchases, locating items and signing up for rewards programs.
Inspected store products for damage and obtained item replacements for customers.
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