Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • 2020 Director's Council Leadership Pick
  • 2019 Top 10% Sales Performer
  • 2018 Circle of Excellence Award Trip Winner
  • 2018 Top 25% Sales Performer
  • First in country (46) to be an Ambassador at Shire/Takeda for launching product and program within the United States
  • Served on 3 member team to assist in developing marketing plan for patient programs
Professional Summary

Specialty Sales Representative with 9 years of providing solutions to patients and practitioners. Bachelor of Science Degree and 12+ years of sales experience. Solid understanding of the formulary reimbursement system, managed care and clinical research to ensure optimal patient care.

  • Excellent process management, customer relation, and analytical skills
  • Adept at comprehending new information and adjusting to unpredictable environments
  • Proven performer with demonstrated abilities in sales, and business operations
  • Advanced computer skills with Microsoft Office - Word, Excel, PowerPoint, etc
  • Knowledgeable in payer landscapes
  • Efficient in implementation of value based selling (a company based process)
  • 2018 Diversity and Inclusion Champion; 2019 Compliance Champion; 2020 Engagement Champion
  • West Area engagement initiative Lead
  • Efficient at strategic account management
Work History
03/2017 to 03/2021 Senior Territory Business Manager, Biologics Baptist Health South Florida | Plantation, FL,
  • Bio Medicine Dermatology Division
  • 117% Sales goal attainment 2020
  • 77% Territory growth attainment through generating and maintaining relationships with 94 accounts and effectively launching new product
  • Maintain and build alliances with key stakeholders including but not limited to office managers, biologic coordinators, physicians, nurse practitioners and physician assistants
  • Educate prescribers on clinical data for specialty biologic, potential side effects and optimal methods of administration
  • Compliantly collaborate with field reimbursement support managers to optimize patient access to medication
  • Collaborate with physicians and other medical professionals to educate formulary and payer access and patient assistant programs for execution process of prescribing Biologics
  • Orchestrate Peer to Peer programs to deliver groundbreaking data from thought-leader professionals to customer base
09/2016 to 03/2017 Sales Representative, Intergrated Health Partner Associated Bank | Rockford, IL,
  • Excelled in large territory management covering primary care and specialty targets between Las Vegas and Reno NV
  • Conducted analysis on portfolio and market trends, and developed and executed territory business plans
  • Maintained sales and product portfolio in Urologic, Endocrine and Psychiatric market
  • Partnered with customers to provide resources and meet their needs for disease state information, diagnostic and patient identification resources, and product-specific needs
  • Excelled at articulating product benefits to medical providers and staff; recognized for outstanding on-boarding and initial product training
01/2012 to Current Patient Ambassador Canon Solutions America | Boise, ID,

As an Ambassador, I share my personal story of living with a chronic illness/condition, in compliance with the promotional regulations that apply to the marketing of pharmaceutical products, with other patients, caregivers, and healthcare providers in a variety of settings and forums. I participate in regular training on AE reporting and other regulatory requirements.

01/2010 to 01/2013 Banker Wells Fargo Bank | City, STATE,
  • Managed customers with all of key services, established 100% of Quality Assurance
  • Worked with team members to meet or exceed all quotas throughout tenure
  • Increased 150+ new accounts to center during first three months utilizing effective referral pools and customer service strategies
  • Recommended new products and services to customers, resulting in89% referral close rate in add-on business compared to national average of 50%
01/2008 to 01/2010 Sales Representative Verizon Wireless | City, STATE,
  • Effectively built relationships with key accounts and customized their needs to exceed sales
  • Provided solutions to internal and external customers to retain business
  • Consistently exceeded targeted sales goals by 20 % averaging 72 new accounts per month
  • Communicated sales promotions to customers to grow average customer account size by 50%
  • Managed and recorded all leads from outbound telephone marketing
  • Completed daily outbound calls, up to 2 hours per day
Expected in 05/2015 Bachelor of Science | Communication Disorders California Baptist University, Riverside, CA, GPA:
  • Alpha Kappa Alpha Sorority Inc.
  • Women of Color in Pharma
  • National Sales Network

Improving Engagement, Cornell University

Diversity and Inclusion, Cornell University

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School Attended

  • California Baptist University

Job Titles Held:

  • Senior Territory Business Manager, Biologics
  • Sales Representative, Intergrated Health Partner
  • Patient Ambassador
  • Banker
  • Sales Representative


  • Bachelor of Science

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