Handled all delegated tasks. •Improved customer satisfaction by finding creative solutions to problems. •Provided excellent service and attention to customers when face-to-face or through phone conversations. •Improved operations by working with team members and customers to find workable solutions. •Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. •Monitored design processes from conceptual phase through construction. •Maintained close connection with project personnel to quickly identify and resolve problems. •Brought in additional project personnel and resources to meet demands. •Kept project teams on-task with proactive control of budgets, schedules and scopes. •Assigned work to employees based on project requirements and individual team member strengths. •Mentored the team implemented training in Plumbing design systems, improving productivity. •Mentored the team implemented training in COVID-19 impacts in the plumbing systems. •Design and document plumbing and fire protection systems, including Domestic Water (Cold Water/ Hot Water, Rainwater Utilization), Sanitary Systems (Sewage, Vent and Drainage), Fire Protection, Fuel Gas System, Medical Gases and Laboratory Systems. •Communicate with clients on technical issues to establish their needs and discuss design issues. •Present technical material in traditional and innovative ways for review by technical and non-technical audiences. •Understand trends and best practices in plumbing and fire protection engineering and apply it to relevant projects. •Coordinate technical issues with multiple disciplines and architects. •Work in conjunction with multi-disciplinary project managers and complete team objectives. •Perform financial analysis of projects. Ensure successful technical and financial delivery of projects. Contribute to RFP responses. •Work with others in preparing proposals. •Monitor quality of design and documentation tasks performed by others for successful delivery of project designs. •Design and prepare drawings detailing entire plumbing and fire protection design. •Prepare single line diagrams for distribution systems. •Prepare and edit technical specifications. •Design and perform calculations for plumbing and fire protection systems. •Compose, edit, and integrate plumbing and fire protection project elements into multidisciplinary drawings, basis of design reports, and other documents. •Prepare and document energy compliance calculations and forms. •Perform load analysis for different stages of design. •Select equipment and fixtures for projects.
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