Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking a Clerical, Data Entry, or Customer Service position. Offering excellent communication and good judgment.

  • Staff Management
  • Budgeting
  • Business administration
  • Good listening skills
  • Reading comprehension
  • Adaptability
  • Customer service
  • Leadership
  • Organization and Time management
  • Verbal and written communication
  • Critical thinking
  • Teamwork
Work History
Current to Current
Senior Division Leader Western Veterinary Partners Mercer Island, WA,
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Oversaw purchasing and organization of inventory.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.
  • Led team of Volunteers in special projects and daily operations.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Identified costs involved for Veterinary Care, Transportation ( Air, and Ground), Equipment and Supplies needed to run operation, to keep in line with departmental budget.
  • Lead teams of up to Ten Volunteers, supervising daily performance as well as training and improvement plans.
  • Networked with local and regional businesses to promote partnerships and drive growth.
  • Assisted senior leadership in managing all aspects of operations.
  • Oversaw business calendar of events and scheduled key initiatives.
01/2013 to 07/2015
Lead Veterinary Technician Main Street Animal Clinic City, STATE,
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Administered medications to animals in treatment and documented changes in condition.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Answered owner animal health questions and advised on best care practices.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Implanted subcutaneous identification microchips into animals.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Collected patient biopsies and blood samples for laboratory analysis.
04/2012 to 07/2015
President Volunteer Concho Valley Paws City, STATE,
  • Managed office with Three permanent staff, and 45 volunteers.
  • Determined campaign strategies for media advertising, positions on issues and public appearances.
  • Kept up with news on daily basis to stay informed about local, regional, national and international events.
  • Used public gatherings, community events and direct relations to keep constituents happy and informed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
04/2008 to 03/2010
Receptionist Clerk D & C Fence Co City, STATE,
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Received and routed business correspondence to correct departments and staff members.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
Expected in
No Degree: Secretarial Studies And Office Administration
Information Technology Inst. - Friendswood Texas ,
  • Completed Internship with Brown and Root Apprenticeship. Worked as a temporary until course completed in Vendor Client Relations. Was hired full time after completing the course
Expected in 01/1998
Associate of Arts: Hospitality Administration And Management
Dallas Community College - Dallas, TX,
  • Completed Chef Apprenticeship, Compass Group
  • Member of Texas Chefs Association ( Compass Group
  • Dean's List

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School Attended

  • Information Technology Inst.
  • Dallas Community College

Job Titles Held:

  • Senior Division Leader
  • Lead Veterinary Technician
  • President Volunteer
  • Receptionist Clerk


  • No Degree
  • Associate of Arts

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