Senior Director Resume Example
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SENIOR DIRECTOR
Professional Summary
SENIOR HUMAN RESOURCES LEADER
Strategic and operational Human Resources leader with extensive HR Business Partner experience supporting diverse client groups within a matrixed environment. Broad based industry experience including healthcare, manufacturing, distribution, and service operations. Strategic business partner serving on key leadership teams with proven influencing, problem solving, and consulting skills. Proven success developing and executing HR strategies to increase business productivity and effectiveness.
Skills
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Work History
09/2010 to 01/2020
Bickford Senior Living – Suffolk , VA
Bickford Senior Living – Suffolk , VA
Senior Director, 01/2017 to 01/2020
- Reported to the Head of HR as an integral member of the executive leadership team.
- HR consultant and advisor to the SVP of Enterprise Service Operations.
- Provided strategic leadership to executive matrixed team that spanned multiple lines of Commercial, Transformation and Government businesses with a 12,500 employee population.
- Managed a team of 5 direct reports and 3 matrixed indirect reports.
- Partnered with all lines of business on the human capital planning efforts.
- Spearheaded business talent team process allowing a monthly view of the talent strategy metrics including early in career, talent development, diversity and inclusion and efficiency.
- Executed a recruiting strategy to decrease hire time by 20%.
- Piloted and implemented a selection assessment program for new hires which decreased time to fill while sourcing the key talent.
- Directed and facilitated cross functional succession planning strategy meetings with senior leaders to focus on cross functional talent mobility.
- Led the HR team and business leaders in the integration process of CVS and Aetna within the Enterprise Operations team streamlining processes and procedures.
- Successfully led an Enterprise Diversity and Inclusion project incorporating a mentorship program to increase upward mobility by 25% for People of Color.
- Co-chaired the 2nd largest employee resource group (Black Colleague Resource Group) increasing membership and retention while integrating both Aetna and CVS resource groups.
- Provided coaching and development opportunities to direct reports which led to several promotions.
Senior Human Resources Business Partner, 01/2014 to 01/2017
- Reported to the VP of HR supporting a SVP within the Accountable Care Solutions function supporting 15 senior executives within a 500-employee span.
- HR Leader and advisor to a matrix joint venture strategy team consisting of M&A, legal, finance, tax, executive comp, and external hospital systems tasks to deliver on an overall enterprise member engagement strategy.
- Designed and developed the HR processes used to create 5 Joint Venture health plans that coordinated care delivery, differentiated member experience and provide an overall improvement in member engagement.
Lead Human Resources Business Partner, Human Resources Business Partner, 01/2012 to 01/2014
- Reported to the Deputy Chief HR Officer as a Senior HR advisor to the EVP of Health Care Management and Local Markets.
- Led and provided HR consulting and strategic leadership to 8 SVP's and 39 Top 200 Senior Leaders within a 7000- employee span.
- Managed 2 direct reports.
01/2010 to 01/2011
Head, 09/2001 to 09/2010
Optiv – Columbia , SC
Optiv – Columbia , SC
- Business Operations as a HR Business Partner to the SVP, Aetna Service Operations.
- Led and provided HR consulting and strategic leadership to 5 Top 200 Senior Leaders within a 12,000- employee span.
- Managed a team of 8 direct reports.
Director, 01/2008 to 01/2010
- Reported to the VP of HR - Global Supply Chain.
- Strategic Business Partner to GVP of Supply Chain.
- Provided leadership to 8 Site HR Leaders and their direct reports.
- Led and executed HR strategies for entire North America Supply Chain organization inclusive of 6 distribution and 2 manufacturing facilities, logistics, planning and sourcing consisting of over 4500 employees.
- Responsible for 3 distribution facilities in Puerto Rico, Canada, and the Dominican Republic.
- Successfully opened new state-of-the-art distribution facility driving HR strategies.
- Led organizational restructuring strategies inclusive of two distribution and one manufacturing sites.
- Drove an organizational design strategy to increase productivity by 34% and decrease labor 20%.
- Designed change management initiatives to insure consistent and timely communication.
Senior Manager, 01/2005 to 01/2007
Groton , CT
Groton , CT
- Reported to the Executive Director of Human Resources, NA Supply Chain.
- Managed the human resources function with accountability for both a distribution facility with over 500 employees and 200 seasonal contractors and a national labor strategy and network optimization project.
- Functioned as a business partner supporting operational leaders in building a premier organizational structure in rapid change.
- Managed multiple Enterprise HR projects including: policy development – policies updated online for employee self-service initiative; Time and Attendance – real time data consisting of Associate and contract labor allowing ease of managing labor costs.
- Directed organization job harmonization strategy reshaping organization compensation structure to align with the market.
- Drove talent acquisition and talent management processes to assist business leaders in identifying critical talent providing a 20% increase in bench strength.
Manager, 01/2001 to 01/2005
Urbandale , IA
Urbandale , IA
Education
Master of Science (MS): Human Resources ManagementWilmington University - City, State
Bachelor of Science (BS): Business AdministrationLincoln University - City, State
Work History
09/2010 to 01/2020
Tata Consultancy Services – Springfield , VA
Tata Consultancy Services – Springfield , VA
Senior Director, 01/2017 to 01/2020
- Reported to the Head of HR as an integral member of the executive leadership team.
- HR consultant and advisor to the SVP of Enterprise Service Operations.
- Provided strategic leadership to executive matrixed team that spanned multiple lines of Commercial, Transformation and Government businesses with a 12,500 employee population.
- Managed a team of 5 direct reports and 3 matrixed indirect reports.
- Partnered with all lines of business on the human capital planning efforts.
- Spearheaded business talent team process allowing a monthly view of the talent strategy metrics including early in career, talent development, diversity and inclusion and efficiency.
- Executed a recruiting strategy to decrease hire time by 20%.
- Piloted and implemented a selection assessment program for new hires which decreased time to fill while sourcing the key talent.
- Directed and facilitated cross functional succession planning strategy meetings with senior leaders to focus on cross functional talent mobility.
- Led the HR team and business leaders in the integration process of CVS and Aetna within the Enterprise Operations team streamlining processes and procedures.
- Successfully led an Enterprise Diversity and Inclusion project incorporating a mentorship program to increase upward mobility by 25% for People of Color.
- Co-chaired the 2nd largest employee resource group (Black Colleague Resource Group) increasing membership and retention while integrating both Aetna and CVS resource groups.
- Provided coaching and development opportunities to direct reports which led to several promotions.
Senior Human Resources Business Partner, 01/2014 to 01/2017
- Reported to the VP of HR supporting a SVP within the Accountable Care Solutions function supporting 15 senior executives within a 500-employee span.
- HR Leader and advisor to a matrix joint venture strategy team consisting of M&A, legal, finance, tax, executive comp, and external hospital systems tasks to deliver on an overall enterprise member engagement strategy.
- Designed and developed the HR processes used to create 5 Joint Venture health plans that coordinated care delivery, differentiated member experience and provide an overall improvement in member engagement.
Lead Human Resources Business Partner, Human Resources Business Partner, 01/2012 to 01/2014
- Reported to the Deputy Chief HR Officer as a Senior HR advisor to the EVP of Health Care Management and Local Markets.
- Led and provided HR consulting and strategic leadership to 8 SVP's and 39 Top 200 Senior Leaders within a 7000- employee span.
- Managed 2 direct reports.
01/2010 to 01/2011
Head, 09/2001 to 09/2010
Fiserv, Inc. – San Diego , CA
Fiserv, Inc. – San Diego , CA
- Business Operations as a HR Business Partner to the SVP, Aetna Service Operations.
- Led and provided HR consulting and strategic leadership to 5 Top 200 Senior Leaders within a 12,000- employee span.
- Managed a team of 8 direct reports.
Director, 01/2008 to 01/2010
- Reported to the VP of HR - Global Supply Chain.
- Strategic Business Partner to GVP of Supply Chain.
- Provided leadership to 8 Site HR Leaders and their direct reports.
- Led and executed HR strategies for entire North America Supply Chain organization inclusive of 6 distribution and 2 manufacturing facilities, logistics, planning and sourcing consisting of over 4500 employees.
- Responsible for 3 distribution facilities in Puerto Rico, Canada, and the Dominican Republic.
- Successfully opened new state-of-the-art distribution facility driving HR strategies.
- Led organizational restructuring strategies inclusive of two distribution andone manufacturing sites.
- Drove an organizational design strategy to increase productivity by 34% and decrease labor 20%.
- Designed change management initiatives to insure consistent and timely communication.
Senior Manager, 01/2005 to 01/2007
New York , NY
New York , NY
- Reported to the Executive Director of Human Resources, NA Supply Chain.
- Managed the human resources function with accountability for both a distribution facility with over 500 employees and 200 seasonal contractors and a national labor strategy and network optimization project.
- Functioned as a business partner supporting operational leaders in building a premier organizational structure in rapid change.
- Managed multiple Enterprise HR projects including: policy development – policies updated online for employee self-service initiative; Time and Attendance – real time data consisting of Associate and contract labor allowing ease of managing labor costs.
- Directed organization job harmonization strategy reshaping organization compensation structure to align with the market.
- Drove talent acquisition and talent management processes to assist business leaders in identifying critical talent providing a 20% increase in bench strength.
Manager, 01/2001 to 01/2005
City , STATE
City , STATE
Accomplishments
- Certified Trainer – 360, FIRO B and Derailers Assessments Union Avoidance – Positive Associate Relations.
Affiliations
National Member of SHRM
Skills
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Resume Overview
School Attended
- Wilmington University
- Lincoln University
Job Titles Held:
- Senior Director
- Senior Human Resources Business Partner
- Lead Human Resources Business Partner, Human Resources Business Partner
- Head
- Director
- Senior Manager
- Manager
Degrees
- Master of Science (MS) : Human Resources Management
Bachelor of Science (BS) : Business Administration
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