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Secretary & Trustee Resume Example

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SECRETARY & TRUSTEE
Summary

Hardworking and reliable employee with strong ability to implement behavioral modification techniques within students. Offering hard-work, patience and continued dedication to the position. Highly organized, proactive and punctual with team-oriented mentality. Twenty three years of trustee and secretarial work with a non-profit organization as well as twenty years of sales and marketing experience. Recently, I have five years of experience working with children on the spectrum, where I incorporate my past experience as well as my psychology degree to provide the best care for students and parents.

Skills
  • Prioritization and time management
  • Inventory purchasing
  • Database management
  • Letter writing
  • Cognitive behavior therapy
  • Applied Behavior Analysis expertise
  • Behavioral Interventions
  • Data analysis skills
  • Coping skills promotion
  • Behavioral Support Plans
  • Evidence-based interventions
  • Social skill development
  • Effective communication skills
  • Teamwork
  • Dependability
  • Adaptable
  • Conflict Resolution
  • Flexibility
  • Leadership
Experience
Company Name | City, StateSecretary & Trustee04/1997 - Current
  • Currently an acting Board Member which entails attendance at quarterly meetings with a fiduciary responsibility to delegate funds to non-profit organizations with emphasis in higher educational pursuit.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Reconciled accounts with statements and invoices on monthly basis, investigating and resolving discrepancies to maintain records accuracy.
  • Managed business financial affairs for multi-million dollar non-profit
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Completed supply orders and maintained appropriate levels of office supplies.
Company Name | City, StateBehavioral Therapist02/2016 - 09/2020
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Accurately documented all observations, interventions, and concerns in student charts and electronic systems, sustaining continuum of care from admission through to graduation.
  • Provided a wide variety of individual, group and familial counseling strategies utilizing behavioral modification to assist students.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Coordinated with behavioral councilors and speech and occupational therapists to peak student interest in mental health field, resulting in valuable student participation.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Provided in-depth counseling for clients on the autistic spectrum and created plans for learning and coping.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
Company Name | City, StateSales and Marketing Experience01/1999 - 12/2015
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives.
  • Created and delivered in-depth sales presentations to potential customers.
  • Built effective channel partnerships to enhance company-wide sales and drive group performance.
  • Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Participated in networking events to meet and discuss service offerings with potential clients.
  • Engineered and delivered sales presentations for key influencers and decision makers, demonstrating value through cost savings, ROI and improvements in experience, features and service over competitive offerings.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Education and Training
The Pennsylvania State University | CityBachelor of Science in Psychology08/1996
Accomplishments
  • Staff Member of the Month in February of 2018 at Merakey (formally NHS)
  • Rookie Associate of the Year in 2000 for Bankers Life and Casualty
  • New Organization Leader of the quarter in 2002 for New York Life
  • Top sales associate in 2005 for Dignity Memorial
Certifications
  • CPR and First Aide certified- current
  • FBI Background Check- current
  • Pennsylvania State Police Clearance- current
  • Child Abuse History Clearance- current
  • Mandated and Permissive Reporter in Pennsylvania
  • PI Defensive Driving for Vans and Buses certified in June of 2018
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Resume Overview

School Attended

  • The Pennsylvania State University

Job Titles Held:

  • Secretary & Trustee
  • Behavioral Therapist
  • Sales and Marketing Experience

Degrees

  • Bachelor of Science in Psychology

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