secretary resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Responsible secretary possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Dedicated and driven secretarial professional skilled in organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing.

  • Filing experience
  • Office staff leadership
  • Administering payroll
  • Database management
  • Inventory purchasing
  • Prioritization and time management
  • Spreadsheet development
  • Database entry
  • Invoicing and billing
  • File and data retrieval systems
  • Expense reporting
  • Inventory systems
  • Calendar management
  • Mail management
Secretary, 11/2020 to Current
Epsilon Systems Solutions, Inc.Virginia Beach, VA,
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Checked office supplies stock and placed orders to maintain levels.
  • Revised and maintained master calendar for client appointments.
  • Managed multiple calendars and contacts within ShopWare.
  • Maintained organized filing system of paper and electronic documents.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Processed accurate payroll for 8 staff members and submitted direct deposits with .
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Head Hostess, 07/2020 to 11/2020
Farmers Restaurant GroupTysons Corner, VA,
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
  • Handled guest complaints and promoted positive dining experience for all restaurant customers by maintaining pleasant attitude in all situations.
  • Answered telephone to provide dining information and take party reservations.
  • Checked dining and serving areas every 45 minutes to verify proper cleanliness and readiness for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Calculated charges, issued table checks and collected payments from customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Notified server after seating parties in section to facilitate prompt service.
  • Tracked seated guests and available seating using a software.
Head Baker, 02/2019 to 03/2020
Daughters BakingCity, STATE,
  • Offered product samples and answered questions for wholesale customers.
  • Designed appealing product displays to maintain unique presentation.
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Directed team performance by coaching, correcting and motivating employees.
  • Proofed, folded and baked 50 cakes daily.
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
  • Communicated with vendors for efficient delivery of wholesale orders.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Helped develop successful sales and marketing promotions.
  • Inspected products for quality assurance before display.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Controlled costs in inventory and labor to keep operations within budget.
  • Merchandised food and garnishes for serving presentation.
Education and Training
Associate of Arts: Dance/Art, Expected in to UAB - Birmingham, AL,
High School Diploma: , Expected in 05/2018 to Pelham High School - Pelham, AL
  • Licensed group fitness coach - 2020

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Resume Overview

School Attended

  • UAB
  • Pelham High School

Job Titles Held:

  • Secretary
  • Head Hostess
  • Head Baker


  • Associate of Arts
  • High School Diploma

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