Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Devoted and capable of handling administrative and accounting needs smoothly and accurately. Proficient in ordering and maintaining supplies and documents, as well as supporting meetings and scheduling. Offering advanced skills and 10+ years of related experience. Effective professional with experience managing multiple administrative tasks simultaneously within fast-paced environment. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication and writing skills. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Maintaining standards
  • Quickbooks expertise
  • Budget and records management
  • Front desk management
  • Leadership communications
  • Maintaining budgets
  • Troubleshooting technical issues
  • Answering incoming calls
  • Routing packages
  • Microsoft Word expertise
  • Delivering files
  • Running reports
  • Order pulling
  • Verifying documentation
  • Closing tickets
  • Obtaining authorizations
  • Business performance review
  • Preparing financial statements
  • AP/AR invoicing
  • Overseeing employees
  • Accounting assistance
  • Technical reports
  • Inventory organizing
  • Document conversion
  • Employee timesheet processing
  • Vendor invoice processing
  • Quarterly reviews
  • Financial auditing
  • Progress reporting
  • Overseeing budgets
Work History
Secretary , 02/2019 - Current
First National Bank Oswego, IL,
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Answered and directed calls using multi-line switchboard.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
  • Handled daily scheduling tasks and provided administrative support
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5 minutes of each call.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Recorded expenses and maintained accounting records in quickbooks
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Scheduled appointments and provided information for follow-up calls to clients
  • Administered bi-weekly staff payroll, including physical checks, direct deposits and all special calculations such as commissions, reimbursements and benefit deductions.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Recorded financial transactions for departments using Quickbooks and handled payments of accounts.
Bank Teller, 05/2009 - 02/2019
First Midwest Bank De Kalb, IL,
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction.
  • Turned in excess cash to maintain drawer security.
  • Counted and packaged currency and coins.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Placed orders for customer checks and verified starting numbers.
  • Provided customer records on demand, including account statements and copies of checks.
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to tellers
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Hairstylist, 01/2000 - 05/2009
Omni Hotels Champions Gate, FL,
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Weighed lab samples and pigments to achieve proper color.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
  • Processed payments by entering sales in register.
  • Consistently received positive performance reviews from guests.
  • Completed safety training and certifications.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Offered color swatches to help clients choose desired hair color.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Distributed business cards outside of salon to generate new business.
  • Counted and documented opening and closing cash amounts daily.
High School Diploma: , Expected in 05/1991
Medford High School - Medford, OK
Trade: Hairstyling, Expected in 04/2000
Jenks Beauty College - Jenks, OK

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Resume Overview

School Attended

  • Medford High School
  • Jenks Beauty College

Job Titles Held:

  • Secretary
  • Bank Teller
  • Hairstylist


  • High School Diploma
  • Trade

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