Responsible Administrative Assistant possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing good rapport with clients of diverse backgrounds. Hardworking Fast Food Cook offering excellent food preparation and handling skills. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths. Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Personable and dedicated Customer Service Representative with extensive experience in kitchen and retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
- Prioritization and time management
- Confidentiality understanding
- Accounts receivable and payable
- Meeting participation
Fairway, KS, 07/2017 - 06/2020
- Created agendas, took minutes and prepared documents for meetings.
- Received and routed incoming calls and correspondence to promote timely communication.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Managed multiple calendars and contacts within [Software].
- Maintained master calendar for client appointments.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Maintained office supplies by checking stocks and placing orders.
- Produced and distributed team newsletters, email updates and other forms of communication.
Hawthorne, NY, 06/2016 - 06/2017
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Took orders, prepared foods and processed payments in full-service business establishment.
- Completed regular line checks to maximize quality assurance.
- Controlled portion sizes and garnishing for optimal cost controls.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Milton, VT, 06/2013 - 03/2015
- Worked closely with front-end staff to assist customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Processed [Number] transactions per day with exceptional accuracy.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved issues with cash registers, card scanners and printers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inspected items for damage and obtained replacements for customers.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Assisted customers with account updates, new service additions and promotional offers.
Hillsdale, MI, 03/2013 - 03/2015
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Kept stations stocked and ready for use to maximize productivity.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Prepared more than 100 dishes per day in fast-paced busy environment while maintaining high customer satisfaction rate.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
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School Attended
- Davis High School
Job Titles Held:
- Secretary
- Catering Associate
- Cashier
- Line Worker
Degrees
- High School Diploma
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