Secretary Resume Example
Responsible and energetic Effective Tax offering 4 years of experience in customer service, office environments. Proficient multi-tasker with ability to manage 4-line phone system, records maintenance and high-volume business inquiries.
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues.
Dedicated and driven secretarial professional capable of organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing.
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail.
Seasoned server with solid 15-year background in high-volume of clients settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
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Providence , RISt Joseph School Of Nursing/Mar 2016 to Current
- EXPERIENCE
Morgantown , KYHealthcare Services Group/Aug 2013 to Dec 2019
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Calculated charges, issued table checks and collected payments from customers.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Partnered with team members to efficiently serve food and beverages.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Designed custom private function and banquet packages to accommodate groups of up to 25, including business dinners, sales presentations, club meetings, weddings and charity events.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Carried 10 plates at one time without dropping or spilling, decreasing overall customer wait time.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
City , STATESHISHKABOBS CAFE/Mar 2016 to Feb 2017
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Helped customers find specific products, answering questions and offering advice.
- Calculated charges, issued table checks and collected payments from customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted customers with account updates, new service additions and promotional offers.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
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Resume Overview
School Attended
- LINCOLN ACADEMY
Job Titles Held:
- Secretary
- Waitress
- Waitress, CASHIER
Degrees
- High School Diploma
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