secretary resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I'm a dedicated hard working individual who will go the extra distance to complete assignments given me within a timely manner. Most of my work experience has been in supervisory positions working with Inmates/Prisoners. and Supervising and coordinating a Staff of over 300 plus people. I believe in strong work ethics, professionalism, integrity, and delivering high level of support. I'm orderly and committed, possess good multi-tasking abilities, use sound judgement and I'm self-motivated, requiring very little supervision.

  • Filing experience
  • Inventory purchasing
  • Requisition processing
  • Prioritization and time management
  • Letter writing
  • Confidentiality understanding
  • Detailed meeting minutes
  • Professional networking
  • Employee training and development
  • Memo preparation
  • Mail management
10/2019 to Current Secretary Trinity Health Systems Inc | Minot, ND,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Created professional memoranda, letters and copy for the Senior Pastor and Associate Pastor, meeting expected deadlines for distribution.
  • Revised and maintained master calendar for client appointments.
  • Maintained organized filing system of paper and electronic documents.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Checked office supplies stock and placed orders to maintain levels.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Assist the Pastor and Associate Pastor and church members as needed
  • Any other duties and responsibilites associated with the Secretarial Position.
12/2008 to 10/2017 Deputy Sheriff Harnett County, North Carolina | Lillington, NC,

Astute Deputy Sheriff Skilled in maintaining community safety through expedient resolution of domestic and public disturbances. Excellent communicator with aptitude for defusing high-pressure situations. Insightful Deputy Sheriff with years of experience in environment and commitment to maintaining high levels of safety and organization. Proven leader with great and detail-oriented observation skills. Goal-oriented and able to stay calm and focused in stressful situations. Safety Officer, ensuring security of facility staff and visitors. Demonstrated ability to learn new procedures and policies. Uses defensive tactics within strict guidelines. Experienced in emergency response, including evaluation procedures. Excellent listening and customer service skills. Team Leader experienced in directing the activities of workgroups. Adept at developing strategies, providing training, setting goals, and obtaining team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Please note that I began my career as a Secretary Specialist Forn/Corr with the State of Florida Department of Corrections. I proudly rose through the ranks to Correctional Officer Captain and hold various Certifications.

02/1988 to 12/2008 Correctional Officer Captain State Of Florida Department Of Corrections | City, STATE,

Coordinated responses to emergency situations arising in different prison locations Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit Verified all prison visitors carried proper identification and had no contraband before entering institution Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge Inspected housing cells and directed teams completing in-depth searches for contraband or damage Handled inmate counts and searches for missing inmates Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently Supervised employees and performance of tasks and managed offenders Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior Completed daily work report sheets and delegated tasks to employees Communicated with staff and inmate's daily to request information and ensure completion of paperwork Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas Implemented variety of process improvement initiatives by restructuring organization, retraining and establishing performance goals Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees Worked with Warden's to resolve problems, improve operations and provide exceptional care, custody and control of inmates under our care custody and control Performed document reproduction, printing documents from electronic source (e.g., email attachments, PDF files, CDs, etc.)

Education and Training
Expected in 06/2007 FDLE Certification: Certificate: Law Enforcement Crossover Academy | Law Enforcement Palm Beach State College: Formally Lake Worth Comm, Lake Worth, FL, GPA:
Expected in 11/1991 Certified Corrections Officer | Corrections Palm Beach State College, Lake Worth, FL, GPA:
Expected in 06/1980 High School Diploma | Victor Valley High School, Victorville, CA, GPA:
Additional Information

Safety and security Witness interviews Crime prevention Evidence collection Background investigations File and records management Emergency management Data management Disaster recovery Training coordination Performance improvements Performance monitoring Public speaking Report writing and analysis Coaching and mentoring Team leadership Conflict resolution Networking Event and meeting planning Policy updates Safety and compliance

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Resume Overview

School Attended

  • Palm Beach State College: Formally Lake Worth Comm
  • Palm Beach State College
  • Victor Valley High School

Job Titles Held:

  • Secretary
  • Deputy Sheriff
  • Correctional Officer Captain


  • FDLE Certification: Certificate: Law Enforcement Crossover Academy
  • Certified Corrections Officer
  • High School Diploma

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