Secretary Resume Example New York City Housing Authority

SECRETARY

Professional Summary

Effective professional Secretary and retail sales associate with experience managing multiple administrative tasks simultaneously within fast-paced environment. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication and achieving customer sales goals and service.

Skills

Loss prevention
Merchandising expertise
Product and service sales
Store opening and closing
Sales expertise
Cash register operation
Point of sale knowledge
Cash Handling
Customer Service

Training
Technical Support
Database Management
Data Analysis
Organization
Office administration
Data Entry
Expense tracking

Work History

Secretary04/2019 to Current
New York City Housing Authority – Staten Island, NY

Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
Performed budgeting duties, including assisting in budget prep, expenditure review and budget administration.
Maintained fiscal records and accounts.
Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

Retail Sales Representative06/2019 to 09/2020
Target – Staten Island, NY

Approached browsing customers to initiate conversations to determine buying preferences.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Generated brand awareness and positive product impressions to increase sales.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Answered questions about store policies and concerns to support positive customer experiences.
Inspected merchandise for quality and arranged proper display location on floor.

Deli Associate09/2019 to 03/2020
A&C Superette & Salumeria – Staten Island, NY

Opened new inventory and rotated stock by dates to maintain freshness.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened carefully to customer instructions and prepared orders according to those preferences.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Greeted customers at deli counter to fulfill requests and answer questions.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.

Deli Associate05/2018 to 03/2019
Met Foods / Food Connection LLC – Staten Island, NY

Opened new inventory and rotated stock by dates to maintain freshness.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Created appealing food arrangements for party trays and specialized orders.

Education

High School Diploma06/2018Gaynor Mccown Expeditionary Learning School- Staten Island, NY

Some College (No Degree): Business Management College of Staten Island- Staten Island

BBA: Business Administration And ManagementExpected in 06/2021Western Governors University- Salt Lake City, UT

Certifications

WISE Certification is Economic Literacy, 2018

Resume Overview

Companies Worked For:

New York City Housing Authority
Target
A&C Superette & Salumeria
Met Foods / Food Connection LLC

School Attended

Gaynor Mccown Expeditionary Learning School
College of Staten Island
Western Governors University

Job Titles Held:

Secretary
Retail Sales Representative
Deli Associate

Degrees

High School Diploma 06/2018
Some College (No Degree) : Business Management
BBA : Business Administration And Management Expected in 06/2021

Secretary Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes