LiveCareer-Resume

secretary resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I just want to start off by saying I would be beyond grateful to have this job. I have a son with autism so I can relate to the parents on so many levels, and also with the child .I have a love for working with. I am a hard worker, fast learner, dependable and very dedicated to my job especially if it’s something I love doing.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Secretary, 10/2012 - 01/2017
State Of Michigan Jackson, MS,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Processed accurate payroll for [Number] staff and submitted direct deposits with [Software].
  • Maintained organized filing system of paper and electronic documents.
  • Revised and maintained master calendar for client appointments.
  • Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
  • Checked office supplies stock and placed orders to maintain levels.
  • Managed multiple calendars and contacts within [Software].
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Private Sitter, 02/2008 - 09/2012
Hilton Worldwide Mountain View, CA,
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Administered necessary medications as directed by care plan.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Checked mail, shopped for groceries and handled bill payments.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Assisted [Type] patients with [Task], closely monitoring conditions and safety.
  • Eliminated errors by reconciling [Type] statements.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Valet Attendant, 01/2007 - 10/2007
Paragon Casino Resort City, STATE,
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
Education and Training
GED: , Expected in 06/2007
-
Avoyelles Parish School Board - Marksville, LA
GPA:
Status -

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Resume Overview

School Attended

  • Avoyelles Parish School Board

Job Titles Held:

  • Secretary
  • Private Sitter
  • Valet Attendant

Degrees

  • GED

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