secretary resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Focused and detail oriented with a variety of skills practiced throughout the history of work years. While using Microsoft Suite products, QuickBooks, Peachtree, as well as ERP system, attention to detail was a must.

  • Proficient with
  • Microsoft Word, Excel,
  • Knowledge of Microsoft Access
  • Bookkeeping with QuickBooks and Peachtree
  • Accounts Receivables/Accounts Payable and Payroll
  • Sales and Customer Service
Work History
Secretary, 01/2018 - 06/2019
Catholic Charities Of Buffalo NY, State,
  • Monitored updates to company databases and corrected any identified errors
  • Drafted reports to inform upper management and stakeholders
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution
  • Sorted source documents and organized to be filed
  • Completed accurate and efficient data entry and database updates to support consultant
  • Communicated with coworkers regarding deadlines and project milestones
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
  • Verified and logged deadlines in response to daily inquiries and requests
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits
  • Processed confidential tax form information with care and precision
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information
  • Identified system and account issues to quickly and accurately resolve
  • Identified, corrected and reported data entry errors.
Office Manager, 03/XXX6 - 11/XXX8
Colliers International Walnut Creek, CA,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Automated office operations to manage client correspondence, record tracking and data communications
  • Oversaw office financial management, including AP/AR and payroll administration
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
  • Evaluated and identified ineffective workflow processes, implemented solutions to improve productivity and personnel performance
  • Greeted visitors promptly and directed to correct locations
  • Liaised with customers, addressed inquiries, handled meeting requests and answered billing questions to provide outstanding customer care
  • Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes
  • Handled supply purchases and inventory management for office operations and equipment maintenance
  • Managed conference calls by documenting participant details and prepared audio recordings for future reference
  • Wrote professional business correspondence
  • Generated financial reports for management review
  • Created and managed financial documentations such as expense reports and invoices.
New Products Manager, 12/1999 - 04/XXX1
Bob Barker Company Inc City, STATE,
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts
  • Improved operations by working with team members and customers to find workable solutions
  • Created agendas and communication materials for team meetings
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Maintained current product and new product knowledge through sales and customer service training, logistics training, and upper management informative
  • Collaborated with others to discuss new product line opportunities.
Accounts Payable Clerk/Assistant, Billing Clerk, 11/1991 - 02/1999
Bob Barker Company Inc City, STATE,
  • Maintained accounting ledgers by verifying and posting account transactions
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports
  • Reconciled monthly statements and transactions to keep records accurate and current
  • Created receiving reports and updated vendor balance sheets to record accounts payable
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance
  • Expedited payments by verifying accuracy and currency of vendor information
  • Calculated and verified all figures, calculations and documents
  • Processed check requests and invoices for two locations every week
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient
  • Handled high-volume invoice processing for distribution operation.
Associate of Science: Medical Office Administration, Expected in 12/2021
Southeastern Community College - Whiteville, NC,
Status -
Associate of Science: Business Administration, Expected in 05/2019
Southeastern Community College - Whiteville, NC,
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southeastern Community College
  • Southeastern Community College

Job Titles Held:

  • Secretary
  • Office Manager
  • New Products Manager
  • Accounts Payable Clerk/Assistant, Billing Clerk


  • Associate of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: