Secertary Resume Example
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SECERTARY
Skills
- Communications
- Relationship development
- Insurance billing
- Business operations
- Team building
- MS Office
- Inventory management
- Project organization
- Problem resolution
- Administrative support
- Operational improvement
- Customer service
- Planning and coordination
- Process improvement
- Organization
Education and Training
05/2010
GED
Huntington High SchoolCity, State
Some College (No Degree) - Medical Assisting
Everest Institute - Cross LanesCity, State
Summary
- I am a very hard working compassionate woman. Always learning as much as possible in areas of things unknown. Very easy to get along with also, very people oriented and easy to work with. I am a determined person and very reliable. I have a variety of skills in several areas and would love to show u how i can productively and positively contribute to your needs.
Experience
SecertaryNewport Hospitality Group | Coraopolis , PA02/2020 - 07/2020
Handled all delegated tasks, including and answering phones, making purcheses,banking both online and inside the bank, made schedules.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Answered unlimited calls and from customers to answer customer questions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Received and routed incoming calls and correspondence to promote timely communication.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Drafted and corrected professional business letters, internal memoranda and less formal email communication.
- Created and updated spreadsheets to track time and wage data for all staff use.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
HousekeeperEdible Arrangements | Stroudsburg , PA11/2019 - 01/2020
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Interacted pleasantly with clients and guests when performing daily duties.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Checked 17+ rooms per day to verify vacancies post-checkout.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Stocker AssociateBarnum Beauty Supplier | City , STATE12/2018 - 09/2019
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Packaged items with appropriate materials to prevent damage during shipping.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Used RF scanner to pick items from bins and complete orders.
Assistant Store ManagerSecond Chance Consignment Shop | City , STATE06/2015 - 10/2017
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
- Encouraged professional growth and talent development in associates to increase performance in all areas.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assessed, optimized and elevated operations to target current and expected demands.
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
- Contributed to organizational initiative to achieve [Timeframe] sales, budget and other targeted goals.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
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Resume Overview
School Attended
- Huntington High School
- Everest Institute - Cross Lanes
Job Titles Held:
- Secertary
- Housekeeper
- Stocker Associate
- Assistant Store Manager
Degrees
- GED
Some College (No Degree) - Medical Assisting
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