Scheduler Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Veteran Scheduler driven to optimize procedures and improve productivity. Knowledgeable about calendar management and documentation. Bringing 12 years of experience in administration and customer service.

  • Customer Service
  • Medical Terminology
  • Resource Planning
  • Key relationship management
Education and Training
Richwood High School West Virginia, Expected in High School Diploma : - GPA :
Mhm Services, Inc. - Office Manager
East Palatka, FL, 01/2021 - Current
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Established employee payroll files and updated existing files with new information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Classified, sorted, and filed correspondence, articles, records, and other documents.
  • Calculated employee leave time by comparing available hours against listed hours.
Mhc Equity Lifestyle Properties - Scheduler
Bath, PA, 08/2017 - 01/2021
  • Scheduled and confirmed appointments.
  • Planned and delegated work to meet project and production goals.
  • Updated reports and daily logs for management use and permanent files.
  • Entered information into system to update status reports.
  • Analyzed demand and recommended updates to calendar schedule.
  • Monitored project progress and presented status to leaders to solve productivity issues.
  • Provided delay updates and information regarding special circumstances.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered telephones and directed calls to appropriate staff members.
  • Delivered production schedules to management team to provide established timeframes for Start of Care.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Keyed in customer contacts and delivery dates to update details in company databases.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Managed office budget to handle inventory, postage and vendor services.
  • Developed long-term budgets to assess office expenditures and perform inventory management.
Shelby Baptist Medical Center - Billing/Verification Specialist
City, STATE, 03/2016 - 08/2017
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Communicated clearly and listened attentively throughout interview process to facilitate exchange of information.
MedExpress Urgent Care - Medical Unit Secretary
City, STATE, 09/2015 - 03/2016
  • Coordinated patient appointments, maintained files and received incoming phone calls.
  • Reviewed patient records to check accuracy of information and implement updates.
  • Updated patient records with condition status.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Managed unit call reception and routed calls to correct department.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Monitored unit supply levels and notified management of ordering needs.
  • Retrieved physicians' paperwork, including lab test requests.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Compiled physical and digital documents, charts and reports.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Drafted and distributed memos and emails for entire unit.
Company Name - Front Office Associate
City, State, 01/2010 - 09/2015
  • Greeted customers in friendly manner upon entry to facility to promote positive relations.
  • Answered multi-line phone systems and relayed correspondence to appropriate parties.
  • Handled cash transactions, verified credit cards and processed vouchers.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Fielded customer complaints, researched issues and implemented solutions to boost satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained clean, organized and welcoming reception area by straightening reading materials, wiping counters and performing registration.
  • Promoted office safety and security by confirming guests and maintaining visitor log book.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Received, sorted and distributed mail and packages to various employees.
  • Managed office supply inventory by checking stock levels and reordering products.
  • Created and optimized employee schedules for shift coverage.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Richwood High School
Job Titles Held:
  • Office Manager
  • Scheduler
  • Billing/Verification Specialist
  • Medical Unit Secretary
  • Front Office Associate
  • High School Diploma